Human Systems Management - Volume 43, issue 3

Authors: Ahmed, Mohamed Abdelkhalek Omar | Zhang, Junguang

Article Type: Research Article

Abstract: BACKGROUND: The negative consequences of Counterproductive work behaviors (CWBs) include intentional malfeasance that damages an organization or its employees. These include decreased output, increased costs, decreased employee morale and discontent. When CWBs exist, the company’s reputation and employee turnover rates may suffer. OBJECTIVE: The purpose of this study is to increase the current understanding of PCB and CWBs, as well as the mediating function of OC in this relationship, among higher education employees. METHODS: Using IBM SPSS AMOS, the results of the survey were analyzed. RESULTS: PCB is positively correlated with CWB-O and CWB-I, …suggesting that employee perspectives on PCB negatively influence their emotions and contribute to unethical business behavior. This study found that OC mediates the relationship between PCBs and CWBs and that uninformed organization behavior causes employees to be more discouraged and angrier and participate in CWB. CONCLUSIONS: Academic administrators must discover salary and benefit inadequacies to give incentives based on accurate performance reports, taking into consideration their bosses’ PC infractions. Therefore, institutions must promote loyalty and belonging to reduce PCB if it is poorly broken. Managers may lessen employee cynicism by stressing organizational support and listening to and rewarding employees. Show more

Keywords: Psychological contract breach, organizational cynicism, counterproductive work behaviors, higher education sector, social exchange theory

DOI: 10.3233/HSM-230010

Citation: Human Systems Management, vol. 43, no. 3, pp. 263-280, 2024

Authors: Peyrat-Guillard, Dominique | Glińska-Neweś, Aldona | Lis, Andrzej | Górka, Joanna | Szostek, Dawid

Article Type: Research Article

Abstract: BACKGROUND: Our research offers an empirically supported contribution regarding the co-occurrence of Organizational Citizenship Behaviors (OCBs) and Counterproductive Work Behaviors (CWBs). Traditionally, OCBs and CWBs are considered to be mutually exclusive types of organizational behaviors. However, the same employee may engage in both behaviors, as explained by the moral licensing and cleaning theories. OBJECTIVE: The aim of the paper is to validate that the moral licensing theory (which posits that one may feel authorized to behave badly due to previous positive behaviors) and the moral cleansing theory (which posits feelings of guilt for previous negative behaviors) stand behind …the paradox of an individual member of an organization engaging in both OCBs and CWBs. METHODS: The analysis is based on the findings from a questionnaire survey conducted on a sample of employees of local government units in Poland (N = 736). RESULTS: Our results show the positive relations between moral licensing and CWBs (the Abuse and Withdrawal dimensions) and between moral cleansing and OCBs (the Altruistic dimension), thus providing empirical evidence of both theories in an organizational context. CONCLUSIONS: Our findings suggest complex relationships between positive and negative behaviors depending on whether employees feel authorized or not to compensate for positive behaviors or feel a moral obligation to repair for negative ones. Show more

Keywords: Organizational Citizenship Behavior (OCB), Counterproductive Work Behavior (CWB), Moral Licensing Theory (MLT), Moral Cleansing Theory (MCT)

DOI: 10.3233/HSM-230020

Citation: Human Systems Management, vol. 43, no. 3, pp. 281-306, 2024

Authors: Soto-Ferrari, Milton | Chams-Anturi, Odette

Article Type: Research Article

Abstract: BACKGROUND: The COVID-19 pandemic continues to endure in the construction industry. While many businesses worldwide have adapted to working from home or home-based offices, this is impractical in this sector as building activity is conducted on-site, which creates difficulties for employees in adapting to the post-pandemic setting. OBJECTIVE: This article analyzes how the pandemic has changed and affected construction firms’ human management control systems dimensions. We addressed, amidst the pandemic, how work is being performed and its effects on employees and businesses. METHODS: In this analytical research, we used chain referral sampling to perform an in-depth …interview study with top administrators of different construction firms in Colombia, and we used inferential statistics for our data analysis. RESULTS: Results showed potential sources of low efficiency and minimal control of resources, including lack of communication with employees, lack of recognition systems, centralized decision-making, and disconnection between business objectives and financial requirements. CONCLUSIONS: Construction firms must ensure workers understand the project goals adequately and be empowered to make on-site decisions provided a training program is offered. Organizations ought to connect their strategic business goals with financial requirements; these must be regularly updated and modified as the economic and labor force scenario evolves. Show more

Keywords: Human management control systems, COVID-19, construction industry, communication

DOI: 10.3233/HSM-230021

Citation: Human Systems Management, vol. 43, no. 3, pp. 307-324, 2024

Authors: Udin, Udin

Article Type: Research Article

Abstract: BACKGROUND: Transformational leadership is critical in today’s organizations from a social exchange perspective as it helps create a positive work environment, drives innovation and change, and leads to improved organizational effectiveness. OBJECTIVE: The purpose of this study is to test the direct effect of transformational leadership on person-job fit (PJ fit), person-organization fit (POF), and organizational citizenship behavior (OCB). This study also examines the mediating role of PJ fit and POF on the relationship between transformational leadership and OCB. METHODS: This study collects data using a cross-sectional survey from professional lecturers of three selected public universities …in Southeast Sulawesi - Indonesia. A total of 221 purposively sampled responses are utilized in the data analysis. A quantitative approach with structural equation modeling (SEM) via Amos 21.0 software is used to test the proposed hypotheses. RESULTS: The findings acknowledge that transformational leadership seems to have a direct positive effect on PJ fit, POF and OCB. Also, this study reveals that PJ fit and POF have significant positive effects on OCB. This study further unveils that PJ fit and POF fully mediate the relation between transformational leadership and OCB. CONCLUSION: The results indicate that the more transformational leadership behaviors are demonstrated by leaders within organization, the more PJ fit and POF of followers will accomplish and experience with their organization, which in turn, increase OCB. It further means that transformational leadership can be crucial for recent organizations from a social exchange perspective by promoting healthy relationships and positive outcomes by encouraging followers to engage in behaviors that benefit the organization. Show more

Keywords: Transformational leadership, person-job fit, person-organization fit, organizational citizenship behavior

DOI: 10.3233/HSM-230039

Citation: Human Systems Management, vol. 43, no. 3, pp. 325-339, 2024

Authors: Al-Shukri, Kadri S.

Article Type: Research Article

Abstract: BACKGROUND: The business environment is getting unstable due to which execution of decision support systems has become significant to maintain competitive advantage. Small and medium enterprises in particular confront issues, such as insufficiency of devising strategic planning, strategic decision-making, and information exchange, as well as difficulty increasing performance. Because functional strategic management and decision-making are required, strategic information systems planning is employed to accumulate information and assist decision-makers in developing and implementing the best strategy for gaining superior performance. Executives in information systems focus on technical difficulties while ignoring decisions to support strategic plans. OBJECTIVE: The purpose of …this article is to investigate how strategic information systems planning contributes to increased performance in SMEs. METHODS: Data was gathered through questionnaires distributed to information system executives in SMEs, primarily in Jordan. The data was collected with the help of questionnaires adopted from prior studies. For Analysis after applying the diagnostic tests, structural equation modelling has been applied to test the framework developed based on the literature. RESULTS: A structural equation modeling (SEM) was conducted, the individual loadings of the SEM items are investigated, reliability and discriminant validity is tested, and path coefficients of hypothesized relationships of the developed model are tested. CONCLUSIONS: The findings suggested that managers should prioritize implementing strategic information systems planning so that they can gain superior performance with better agility in the future. This research not only enhances the current understanding of the significance of strategic information systems planning but also assists supervisors to improve the procedure. Show more

Keywords: Decision support systems, strategic management, business strategy, strategic information systems planning, strategic information systems planning, SME performance

DOI: 10.3233/HSM-230044

Citation: Human Systems Management, vol. 43, no. 3, pp. 341-354, 2024

Authors: Stankevičiūtė, Živilė | Kalvaitienė, Justina

Article Type: Research Article

Abstract: BACKGROUND: For last decade, human resource (HR) function has had to move from its traditional operational, administrative role towards a more strategic role. In the light of transformation and drawing upon business partnering concept (the most well-known Ulrich model), a new formal position of an HR business partner, who acts as an HR subject-matter expert for the leaders of that particular business, has been established in some organisations. Although previous literature suggests the involvement of human resource management (HRM) in the development and implementation of socially responsible business activities, there is a lack of evidence on HR professionals’ role …regarding internal corporate social responsibility (CSR), which implies behaviour towards employees. OBJECTIVE: To reveal the role of an HR business partner while developing and implementing internal CSR activities. METHODS: Qualitative research; semi-structured interviews with employees working as HR business partners in the banking sector were conducted. RESULTS: The results revealed a significant HR business partner role in addressing internal CSR, in terms of work-life balance (WLB), diversity and inclusion, learning and development, and psychological and physical well-being. CONCLUSIONS: The research results expand the knowledge on the link between HRM and internal CSR. Moreover, the findings have significant implications encouraging organisations to empower HR professionals to act within the internal CSR field. Show more

Keywords: Human resource management (HRM), HR business partner, corporate social responsibility (CSR), Internal corporate social responsibility (Internal CSR), HR business partner model, Work-life balance, Diversity and Inclusion

DOI: 10.3233/HSM-230113

Citation: Human Systems Management, vol. 43, no. 3, pp. 355-371, 2024

Authors: Song, Jinxiu | Hu, Shangui | Ji, Fengle | Hu, Feifei | Huang, Tao

Article Type: Research Article

Abstract: BACKGROUND: Information literacy always matters in the digital era. Upsurging research has been conducted about how information literacy influences their learning and capabilities development. However, previous literature has reached inconclusive and even conflicting results. OBJECTIVE: The present study investigates the underlying mechanism whereby the information literacy of using social media influences students’ cross-cultural social adjustment and their creativity. Further, the research explores the moderating role of personality of extraversion on students’ cross-cultural social adjustment. METHODS: A quantitative research methodology was adopted to survey international students studying at 43 Chinese public universities. Data collected from 2058 samples …from 135 countries was used to test the hypothesized statements. RESULTS: Information literacy of using social media is confirmed to positively influence students’ cross-cultural social adjustment and creativity. Contrary to the hypothesized statement, personality of extraversion negatively moderates the relationships between two dimensions of information literacy of using social media and students’ cross-cultural social adjustment. CONCLUSIONS: International students rely more heavily on IL than domestic students, which should arouse more scholarly attention since no conclusive findings have been reached. How, by whom and where to use such an important skill could generate positive effects on human development deserves continuous efforts in the future. Show more

Keywords: Information literacy of using social media, cross-cultural social adjustment, personality of extraversion, creativity

DOI: 10.3233/HSM-230116

Citation: Human Systems Management, vol. 43, no. 3, pp. 373-390, 2024

Authors: Ali, Farraz | Nawaz, Zubair | Kumar, Nilesh

Article Type: Research Article

Abstract: BACKGROUND: The macro-level corporate social responsibility (CSR) has been researched widely in recent years, however, micro-level CSR has recently gained attention. Employees are more influenced by employee related internal CSR initiatives than the external CSR activities. Internal CSR ensures favorable behavior of employees towards their employer which leads towards better organizational performance. OBJECTIVE: This study investigates the impact of internal corporate social responsibility (CSR) on public sector employees’ engagement through Organizational Pride (OP). Further, the study considers moderating role of empathy between internal CSR and employee engagement (EE) METHODS: Quantitative research design was developed and theoretical …framework was investigated through a survey of 430 employees of public sector in Pakistan. SmartPLS was used and partial least square structural equation modeling (PLS-SEM) was used for hypothesis testing RESULTS: The results showed that the internal CSR directly influences EE. Secondly, the mediation of OP between internal CSR and EE is also supported. However, the results do not significantly support moderation of empathy between internal CSR and EE. CONCLUSIONS: Public sector organizations should actively contribute in employees well- being through internal CSR activities especially on skills development, work-life balance and employment stability. Public sector organizations lack in emotional and cognitive attachment with employees, and should pay attention to pride over organization through employee focused CSR activities Show more

Keywords: Internal corporate social responsibility, employee engagement, empathy, organizational pride

DOI: 10.3233/HSM-230118

Citation: Human Systems Management, vol. 43, no. 3, pp. 391-406, 2024

Authors: Abu Orabi, Tareq | Al-Hyari, Hadeel Sa’ad Muhammed | Almomani, Hanan Mohammad | Ababne, Ahmad | Abu Huson, Yazan | Ahmed, Emad | Albanna, Hussein

Article Type: Research Article

Abstract: BACKGROUND: The bibliometric analysis and systematic appraisal of research on job satisfaction and organizational commitment in administrative and technical studies in the study show substantial efficacy, opening the path for future research in this subject. OBJECTIVE: The goal of this literature review is to identify important ideas that have the potential to influence job satisfaction and organizational commitment, as well as to provide the groundwork for future research in this field using bibliometric analysis. METHODS: This study used a bibliometric review approach to examine Web of Science papers on job satisfaction and organizational commitment. …RESULTS: Performance, Impact, Transformational Leadership, Citizenship Behavior, Employee Performance, Organizational Justice, Job Satisfaction, Turnover, Psychological Empowerment, Organizational Commitment, Normative Commitment, Empowerment, and Turnover Intentions were the most frequently used terms in research on job satisfaction and organizational commitment, according to the survey. The bulk of these publications were published in the United States, China, Turkey, South Korea, Canada, Indonesia, Pakistan, Taiwan, and Jordan. IMPLICATIONS: The findings of the research may be used to generate articles on work satisfaction and organizational commitment in the field of market discipline, notably in the domains of business and technology. Show more

Keywords: Job satisfaction, organizational commitment, businesses, Vosviewer, bibliometric analysis

DOI: 10.3233/HSM-230130

Citation: Human Systems Management, vol. 43, no. 3, pp. 407-430, 2024

Article Type: Retraction

DOI: 10.3233/HSM-230067

Citation: Human Systems Management, vol. 43, no. 3, pp. 431-431, 2024