Human Systems Management - Volume 42, issue 5

Authors: AlQudah, Nidal Fawwaz

Article Type: Research Article

Abstract: BACKGROUND: This study is a review of the literature related to the linkage of knowledge sharing and innovation in organizations. This is among the very few studies related to analyzing the extant literature about the relationship between knowledge sharing and innovation to reveal the knowledge gaps and recommend future research directions. OBJECTIVE: The goal of this review of literature is to highlight the most essential concepts that may affect knowledge sharing and innovation, as well as to provide a foundation for future research on knowledge sharing and innovation through bibliometric analysis. The study identifies perhaps the most important …popular keywords directly related to knowledge sharing and innovation. METHODS: This study systematically reviews papers on knowledge sharing and innovation extracted from the Web of Science. RESULTS: The study identified the five clusters, each comprising a set of closely related concepts of knowledge sharing and innovation. The first cluster was comprised of the concepts directly revealing the relationship between knowledge sharing and innovation. This stream of research consists of a well developed of research. The other clusters such as knowledge management, innovation performance, mediation processes underlying the relationship between knowledge sharing and innovation also revealed the relationship between knowledge sharing and innovation. IMPLICATIONS: This research has a number of theoretical and practical implications. Theoretically, this study identifies knowledge gaps and new avenues for future research. This study also helps managers and decision makers to identify and examine trends in promoting the linkage between knowledge sharing and innovation. Show more

Keywords: Knowledge-sharing, innovation, web of science, co-occurrence analysis, citation analysis, bibliographic-coupling analysis, bibliometric analysis.

DOI: 10.3233/HSM-220081

Citation: Human Systems Management, vol. 42, no. 5, pp. 471-485, 2023

Authors: Rassameethes, Bordin | Phusavat, Kongkiti | Pastuszak, Zbigniew | Hidayanto, Achmad Nizar | Majava, Jukka

Article Type: Research Article

Abstract: BACKGROUND: Constructive feedback has positively contributed to learning and development, especially for disengaged and underprivileged learners. The study examines whether the perceived impacts from constructive feedback are different between the male and female learners. OBJECTIVE: The objective is to assess whether there is a significant difference in the perception between the male and female learners in their response to constructive feedback. Three circumstances are under study-general feeling towards constructive feedback, perceived impacts on belongingness and happiness, and perceived impacts on the frequency of physical, verbal, and psychological bullying. METHODS: There are 482 learners who participated in …the surveys, 185 male and 297 female learners. Statistical analysis is applied to gain more insights into the surveys. A follow-up small session is organized to enhance the findings. RESULTS: It appears that the impacts from constructive feedback on the learners’ genders are apparently minimal within the context of three circumstances. Thus, the perception of the learners who are disengaged and underprivileged is relatively comparable. CONCLUSIONS: The findings contribute to dealing with the disengaged learners in a workplace (and a school). Despite the insignificant difference based on the gender, other issues relating to design and delivery of constructive feedback should be further investigated. Show more

Keywords: Human learning, constructive feedback, disengaged learners, safe learning environment, motivation and development

DOI: 10.3233/HSM-220172

Citation: Human Systems Management, vol. 42, no. 5, pp. 487-498, 2023

Authors: Mekinc, Janez | Gorenak, Mitja | Ladkin, Adele | Turnšek, Maja

Article Type: Research Article

Abstract: BACKGROUND: Research has long shown that there is a need for better tourism education. Previous research has mainly focused on management’s perceptions of the need for future competencies in tourism, while employees’ perceptions in general have not been properly investigated. OBJECTIVE: This paper identifies tourism employees’ perceptions of the competencies needed in the tourism industry in the future. METHODS: Based on a survey questionnaire, we analysed the attitudes of 226 tourism employees regarding the competencies they estimate they will need in the future. RESULTS: According to the employees, the most important competencies are a …high level of hospitality, the ability to work with people, cooperation with stakeholders and emotional intelligence. In contrast, digital literacy is rated as less important, indicating that employees expect tourism to continue to be primarily a ‘human contact’ industry. We found statistically significant differences in respondents’ assessments in relation to their education, hierarchical position, age and area of work in tourism, but not in relation to their gender. CONCLUSIONS: The findings have practical value for tourism curriculum and training developers at all levels of education, and also provide important details with regard to the need for future research. Show more

Keywords: Tourism, future competencies, study programmes, training, education

DOI: 10.3233/HSM-220056

Citation: Human Systems Management, vol. 42, no. 5, pp. 499-514, 2023

Authors: HM, Udayakumar | Nazeer, Irshad | HM, Santhosha

Article Type: Research Article

Abstract: BACKGROUND: Designing the future workplace as flexible and location independent is one of the actions every leader can take for better performance at individual or organizational levels. OBJECTIVE: The study aims to provide a deep understanding of the concept of a digital workplace, identifies its key components/digital tools from selected IT companies, create a digital workplace as a conceptual model and analyze how it (DWP) impacts the performance of the organization and its employees in the IT industry. METHODS: The survey was conducted through a structured questionnaire from 500 IT employees of the top 15 IT …software service companies in Bengaluru. The percentage method was adopted to analyze the data to create a proposed conceptual model. RESULTS: The digital workplace, a conceptual model, was created based on the literature reviewed and the data collected from respondents of IT companies. The conceptual model included Digital workplace, Employees Efficiency, Engagement, Digital Competency, Employee, and organizational performance. The results showed that the digital workplace has a strong relationship with major digital components, which positively impact the organization’s performance in the IT industry. CONCLUSIONS: The proposed conceptual model showed how the digital workplace and other factors impact the organisation’s performance in the IT industry. Show more

Keywords: Digital workplace, performance, employee efficiency, engagement, digital competency

DOI: 10.3233/HSM-211593

Citation: Human Systems Management, vol. 42, no. 5, pp. 515-525, 2023

Authors: Juhász, Tímea | Horváth-Csikós, Gabriella | Gáspár, Tamás

Article Type: Research Article

Abstract: BACKGROUND: Soft skills have become more necessary than ever in today’s labour market, and their development has become an increasingly key area for companies’ HR departments. Employees with the soft skills required for a given job can perform the tasks assigned to them more efficiently and successfully, therefore all those involved in the process can consider the completion of the task as a positive experience. By strengthening the employees’ soft skills, companies can improve their corporate culture, their market performance and thus their competitiveness. METHODS: The authors conducted a multi-year research in Hungary, the first part …of which was a quantitative study to analyse the soft skills of young people leaving school, their awareness of employers’ expectations and the opportunities and tools they consider useful for developing these skills. The second part of the research involved the other side, i.e. the employers, to assess their expectations of the prospective employees’ soft skills and to explore the development opportunities that employers provide to strengthen these skills. RESULTS: The results of the two questionnaire surveys confirmed that both sides are aware of the soft skills needed in the labour market, although the market participants are not always in agreement about these needs. However, the development of skills, even though they enhance the market competitiveness of the employee and the employer, is not really in line with market expectations. Show more

Keywords: Soft skills, hard skills, workers, labour market

DOI: 10.3233/HSM-220161

Citation: Human Systems Management, vol. 42, no. 5, pp. 527-542, 2023

Authors: Qamar, Faisal | Soomro, Shuaib Ahmed

Article Type: Research Article

Abstract: OBJECTIVE: Drawing on Edgar Schein’s cultural model and the social identity theory, this study attempts to establish an empirical relationship between organizational culture and employer brand with mediation of organizational trust and moderation of employer social media branding. METHODS: The study, being quantitative in nature, used survey method to collect data from 106 employees of public sector universities of Pakistan. A conceptual framework was developed where we tested direct relationship between culture and brand using linear regression. The mediating role of trust and moderation of social media branding were tested with Jamovi statistics. RESULTS: The results …suggest that organizational culture has a significant positive relationship with employer brand. Moreover, organizational trust mediates this relationship and employer social media branding emerged as a moderator. CONCLUSION: The study has multidimensional theoretical and practical contributions. It recommends that organizations should use multi-layered culture as an essential tool to develop and improve their employer brand, which can prove a source of attracting quality talent in the modern talent intensive market. This way, organizations can prove themselves as the best places to work. Further, organizations can strengthen their employer brand by improving the trust level between management and employees, and they can harness the matchless power of modern social media for their employer branding activities. Show more

Keywords: Organizational culture, employer brand, organizational trust, employer social media branding

DOI: 10.3233/HSM-220124

Citation: Human Systems Management, vol. 42, no. 5, pp. 543-554, 2023

Authors: Agza, Mesfin | Alamirew, Bamlaku | Shibru, Admasu

Article Type: Research Article

Abstract: BACKGROUND: Poverty alleviation is a critical issue for national and international development goals. Data on different poverty-reduction measures are eagerly sought by policymakers. Analytical data on the role of migration in poverty alleviation is one of them. OBJECTIVES: This study is designed to investigate the prevalence of multidimensional poverty and its determinants in connection to rural-urban migration. METHODS: Primary data was collected from 384 randomly selected rural households and analyzed using econometric models. RESULTS: Non-migrant and migrant-sending households had adjusted headcount ratios of 19.8% and 10.5%, respectively. Poor living conditions were identified in 43.5% …of non-migrant households and 25.6% of migrant-sending households, respectively. Non-migrant households and migrant-sending households contributed 70.5% and 29.5%, respectively, to the entire sample’s adjusted headcount ratio. According to the findings, household size, the number of migrants per household, the education level of the household head and livestock ownership all has a significant effect on households’ multidimensional poverty. CONCLUSIONS: The results demonstrate that rural-urban migration helps poverty reduction in the region. Therefore, proper consideration should be given to maximizing the benefit of migration on the long-term reduction of multidimensional poverty through productive remittance investment and assisting households to improve their productive capacity. Show more

Keywords: Determinants, multidimensional poverty, rural-urban migration, Ethiopia

DOI: 10.3233/HSM-220129

Citation: Human Systems Management, vol. 42, no. 5, pp. 555-567, 2023

Authors: Lai, Kim Piew | Chong, Siong Choy | Lin, Binshan

Article Type: Research Article

Abstract: BACKGROUND: COVID-19 self-examination is a significant part of the national recovery plan against the virus. Although it is easier to perform COVID-19 self-examination (CSE), only a small percentage of people prefer it. There are no precise statistics on CSE in Malaysia, but informal data from news agencies imply low CSE. Lack of awareness and conflicting information about the reliability of CSE results may have raised concerns about CSE’s efficacy and effectiveness. OBJECTIVE: This study investigates how Malaysian older adults’ health beliefs influence their intention to perform CSE. The study developed a framework combining illness threats (ITH), perceived barriers …(PBA), medical motivations (MMO), and control over illness (COI) from the Health Belief Model (HBM) with the Reasoned-Action Approach’s attitude (ATT), perceived control (PCO), and intention (INT). METHODS: Structural Equation Modelling (SEM) analyses were conducted with AMOS 26 software to determine the influence of HBM on older adults’ attitude, perceived control, and intention. The study collected 200 data for the pilot study and 400 data for hypotheses testing. RESULTS: ITH, MMO, and COI have positive effects, whilst PBA affects ATT negatively. ITH and COI positively impact PCO, and PCO has a greater significant effect on INT than ATT. CONCLUSION: Given the HBM’s role in influencing older adults’ intention to perform COVID-19 self-examination, providing different levels of care and emphasising the perception of knowledge of illness are especially beneficial. Several recommendations are made to ensure that CSE remains relevant for older adults’ well-being, although COVID-19’s impact has become more stabilised. Show more

Keywords: Health belief model, reasoned-action approach, COVID-19, self-examination, older adults, Malaysia

DOI: 10.3233/HSM-220134

Citation: Human Systems Management, vol. 42, no. 5, pp. 569-587, 2023

Article Type: Retraction

DOI: 10.3233/HSM-201055

Citation: Human Systems Management, vol. 42, no. 5, pp. 589-589, 2023