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Human Systems Management (HSM) is an interdisciplinary, international, refereed journal. It addresses the need to mentally grasp and to in-form the managerial and societally organizational impact of high technology, i.e., the technology of self-governance and self-management.
The gap or gulf is often vast between the ideas world-class business enterprises and organizations employ and what mainstream business journals address. The latter often contain discussions that practitioners pragmatically refute, a problematic situation also reflected in most business schools’ inadequate curriculæ.
To reverse this trend, HSM attempts to provide education, research and theory commensurate to the needs to today’s world-class, capable business professionals. Namely the journal’s purposefulness is to archive research that actually helps business enterprises and organizations self-develop into prosperously successful human systems.
Authors: Maqsood, Huma | Che Sulaiman, Nor Fatimah | Muhamad, Suriyani | Akmal Binti Rohaizad, Nor Aizal
Article Type: Research Article
Abstract: BACKGROUND: Women’s low economic participation in Pakistan and even lower in the formal sector is a perpetual phenomenon leading to their underdevelopment, which has microeconomic and macroeconomic implications. Therefore, the purpose of this study is to investigate the nature of women’s work and the intersection of their non-market and market activities at micro, meso, and macro levels which influences women’s chances and choices of decent economic participation. OBJECTIVE: This study aims to investigate the interdependence of women’s market and non-market work to explore how gender intersects with their economic autonomy. METHODS: Using qualitative …approach, in-depth interviews of 30 purposely selected respondents from the informal sector were thematically analysed. RESULTS: Results indicated that the interdependence of women’s non-market and market work is the outcome of the gendered dichotomy that creates work-life conflict to create women’s economic dependence and male hegemony. Moreover, although a common phenomenon, women from underprivileged backgrounds are more likely to bear the brunt of systemic deprivation leading to economic underdevelopment. CONCLUSIONS: Pakistan’s inherently masculinised society and economy mutually benefit from women’s unpaid and informal work. Facilitated through gender norms, the patriarchal social ideology and the capitalist economic system collaborate to exploit women and their work in both domains. Show more
Keywords: Non-market work, informal sector, systemic poverty, economic dependence, work-life conflict
DOI: 10.3233/HSM-240002
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-13, 2024
Authors: Kumari, Sonu | Kaur, Kulwinder
Article Type: Research Article
Abstract: BACKGROUND: It is asserted that the positive outcomes from employees are a result of positive gestures initiated by the organization. Consequently, organizations can strategize their practices in such a manner that would stimulate and amplify positive behavioral outcomes from employees ultimately leading to organizational effectiveness and ameliorated organizational sustainability. OBJECTIVE: The objective of the present study is to investigate the relationship between Perceived Organizational Virtuousness (POV) and Workplace Happiness (WPH), mediated by Job Satisfaction (JS) for creating sustainable organizations. METHOD: Quantitative research approach was adopted following a conclusive research design. Purposive (Non-probability) sampling technique was used, …and data was collected from 470 employees from IT and ITeS sector companies of Delhi-NCR (India) using questionnaire. The statistical analysis was done using SmartPLS 4 for the data. RESULTS: The results revealed that employees, who perceive organizations as virtuous, tend to feel happy at the workplace. Also, the perceptions of Organizational Virtuousness were found to amplify the experiences of Workplace Happiness and it was also found that Job Satisfaction significantly mediates the stated relationship. CONCLUSIONS: The results of the study could help the managers and strategy makers to ensure well-being of employees and adding to their performance and effectiveness. Show more
Keywords: Organizational virtuousness, workplace happiness, well-being, job satisfaction, IT/ITeS organizational sustainability
DOI: 10.3233/HSM-230037
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-18, 2023
Authors: Domin, Heather Elaine | Miller, Sondria
Article Type: Research Article
Abstract: BACKGROUND: Facial recognition technology can significantly benefit society if used ethically. Various private sector, government, and civil society groups have created guidance documents to help guide the ethical use of this technology. OBJECTIVE: The study’s objective was to identify the common themes in these ethical guidance documents and determine the prevalence of those themes. METHODS: A qualitative content analysis of 25 facial recognition technology ethical guidance documents published within the United States or by international groups that included representation from the United States. RESULTS: The results show eight themes within the facial recognition technology …ethical guidance documents: privacy, responsibility, accuracy and performance, accountability, transparency, lawful use, fairness, and purpose limitation. The most prevalent themes were privacy and responsibility. CONCLUSIONS: By following common ethical recommendations, industry actors can help address the challenges that may arise when seeking to develop, deploy, and use facial recognition technology. The research findings can inform the current debates regarding the ethical use of this technology and might help further the development of ethical norms within the industry. Show more
Keywords: Artificial intelligence, facial recognition technology, ethics, principles, content analysis
DOI: 10.3233/HSM-230099
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-14, 2023
Authors: Bakracheva, Margarita | Sofronieva, Ekaterina | Tsenov, Martin
Article Type: Research Article
Abstract: BACKGROUND: Apart from being a topic of key interest during the last decades for its individual and organizational effectiveness, work-life balance also has specific implications during the period of imposed remote work. OBJECTIVE: The article outlines some of the antecedents of university teachers’ work-life balance. They were the only professionals teleworking during the whole period of imposed restriction and furthermore, university teachers are a group of professionals without any prior home office or remote work experience. METHODS: The cross-sectional study comprises randomized convenient sample of 708 university teachers who were administered an online …instrument, measuring the constructs of work-life balance, perceived stress, burnout, job satisfaction, general health, general fears and anxiety, and satisfaction with personal relations. RESULTS: The results reveal that perceived stress, burnout, job satisfaction, physical and mental health, psychosomatic problems and quality of relations are antecedents of participants’ work-life balance. CONCLUSIONS: University teachers have adapted to the new working mode and succeeded in maintaining moderate levels of work-life balance and burnout. However, our findings outline the need of a robust comprehensive framework, accounting for the multiple and multi-level predictors of work-life balance. Future research and HR perspectives have been outlined. Show more
Keywords: Work-life balance, burnout, perceived stress, telework, COVID-19, job satisfaction, university teachers
DOI: 10.3233/HSM-230089
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-13, 2023
Authors: Ali, Farraz | Nawaz, Zubair | Kumar, Nilesh
Article Type: Research Article
Abstract: BACKGROUND: The macro-level corporate social responsibility (CSR) has been researched widely in recent years, however, micro-level CSR has recently gained attention. Employees are more influenced by employee related internal CSR initiatives than the external CSR activities. Internal CSR ensures favorable behavior of employees towards their employer which leads towards better organizational performance. OBJECTIVE: This study investigates the impact of internal corporate social responsibility (CSR) on public sector employees’ engagement through Organizational Pride (OP). Further, the study considers moderating role of empathy between internal CSR and employee engagement (EE) METHODS: Quantitative research design was developed and theoretical …framework was investigated through a survey of 430 employees of public sector in Pakistan. SmartPLS was used and partial least square structural equation modeling (PLS-SEM) was used for hypothesis testing RESULTS: The results showed that the internal CSR directly influences EE. Secondly, the mediation of OP between internal CSR and EE is also supported. However, the results do not significantly support moderation of empathy between internal CSR and EE. CONCLUSIONS: Public sector organizations should actively contribute in employees well- being through internal CSR activities especially on skills development, work-life balance and employment stability. Public sector organizations lack in emotional and cognitive attachment with employees, and should pay attention to pride over organization through employee focused CSR activities Show more
Keywords: Internal corporate social responsibility, employee engagement, empathy, organizational pride
DOI: 10.3233/HSM-230118
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-16, 2023
Authors: Stankevičiūtė, Zivilė | Kalvaitienė, Justina
Article Type: Research Article
Abstract: BACKGROUND: For last decade, human resource (HR) function has had to move from its traditional operational, administrative role towards a more strategic role. In the light of transformation and drawing upon business partnering concept (the most well-known Ulrich model), a new formal position of an HR business partner, who acts as an HR subject-matter expert for the leaders of that particular business, has been established in some organisations. Although previous literature suggests the involvement of human resource management (HRM) in the development and implementation of socially responsible business activities, there is a lack of evidence on HR professionals’ role …regarding internal corporate social responsibility (CSR), which implies behaviour towards employees. OBJECTIVE: To reveal the role of an HR business partner while developing and implementing internal CSR activities. METHODS: Qualitative research; semi-structured interviews with employees working as HR business partners in the banking sector were conducted. RESULTS: The results revealed a significant HR business partner role in addressing internal CSR, in terms of work-life balance (WLB), diversity and inclusion, learning and development, and psychological and physical well-being. CONCLUSIONS: The research results expand the knowledge on the link between HRM and internal CSR. Moreover, the findings have significant implications encouraging organisations to empower HR professionals to act within the internal CSR field. Show more
Keywords: Human resource management (HRM), HR business partner, corporate social responsibility (CSR), Internal corporate social responsibility (Internal CSR), HR business partner model, Work-life balance, Diversity and Inclusion
DOI: 10.3233/HSM-230113
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-17, 2023
Authors: Qamar, Faisal | Bhutto, Niaz Ahmed | Nisar, Sadia | Channa, Khalil Ahmed | Ghumro, Niaz Hussain | Hussain, Sadam | Khaliq, Minahil
Article Type: Research Article
Abstract: BACKGROUND: Higher education industry has seen a dramatic shift in the new normal. Given that, the present study proposes learning organization as a predictor of happiness of teachers and the academic administrators because happiness is vital to enhancing performance during unprecedented times. OBJECTIVE: Drawing on the resource based view (RBV) and ability, motivation and opportunity (AMO) framework, this research aims to investigate workplace happiness of university-level educators in the post-pandemic era. It proposes learning organization as a determinant of happiness at work through indirect path of perceived organizational support. Furthermore, it also proposes moderation of achievement motivation between …learning organization and workplace happiness. METHODS: Using simple random sampling, data were collected through survey questionnaire from 172 staff and faculty members of universities/HEIs in Sindh, Pakistan. The study employed structural equation modeling through SmartPLS for data analysis. RESULTS: The study findings suggest that learning organization indirectly predicts happiness at work through perceived organizational support. However, moderation of employee achievement motivation could not be supported. CONCLUSION: Applying learning organization model and utilizing AMO and RBV theories, the study offers implications from theoretical and managerial perspectives. It proposes a holistic framework for achieving workplace happiness amidst post-COVID era. The study recommends that during times of uncertainty, the universities/HEIs may implement the model of learning organization as a strategic tool to foster happiness at work. It could result in a satisfied, committed and engaged workforce. Limitations and future research areas are discussed. Show more
Keywords: Achievement motivation, AMO framework, happiness at work, learning organization, perceived organizational support, resource based view
DOI: 10.3233/HSM-220175
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-20, 2024
Authors: Cumba, Luisa Tomas | Huang, Xiaoxia | Kholaif, Moustafa Mohamed Nazief Haggag Kotb
Article Type: Research Article
Abstract: BACKGROUND: COVID-19 caused an exogenous shock to global economies, businesses and people. However, digitalization is also helping many companies adapt and overcome the reality of COVID-19. The fact that people and companies are increasingly using technology in their daily lives to deal with this extraordinary situation demonstrates the acceleration of the digitalization process. OBJECTIVE: The aim of this research is to examine the mediating role of Big Data Analytics (BDA) in the relationship between digital transformation (DT) and economic, environmental and social sustainability performance. METHODS: For data analysis and hypothesis testing, partial least squares structural equation …modeling (PLS-SEM) was used on 304 managers level employees in small and medium enterprises (SMEs) in Mozambique. RESULTS: The findings show that DT positively affects BDA in Mozambican SMEs. Furthermore, BDA positively impacts economic and environmental performance. In addition, BDA has a significant mediating role in the association between DT and economic and environmental performance. However, this relationship is insignificant regarding social performance. CONCLUSIONS: These findings have important implications for SMEs managers and policy makers, who can develop a coherent strategy to realize BDA opportunities, reduce costs and provide strategic value to improve firm sustainability performance in a post-pandemic world. Show more
Keywords: Post-pandemic, digital transformation, big data analytics, sustainability performance
DOI: 10.3233/HSM-230062
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-22, 2023
Authors: Ahmed, Mohamed Abdelkhalek Omar | Zhang, Junguang
Article Type: Research Article
Abstract: BACKGROUND: The negative consequences of Counterproductive work behaviors (CWBs) include intentional malfeasance that damages an organization or its employees. These include decreased output, increased costs, decreased employee morale and discontent. When CWBs exist, the company’s reputation and employee turnover rates may suffer. OBJECTIVE: The purpose of this study is to increase the current understanding of PCB and CWBs, as well as the mediating function of OC in this relationship, among higher education employees. METHODS: Using IBM SPSS AMOS, the results of the survey were analyzed. RESULTS: PCB is positively correlated with CWB-O and CWB-I, …suggesting that employee perspectives on PCB negatively influence their emotions and contribute to unethical business behavior. This study found that OC mediates the relationship between PCBs and CWBs and that uninformed organization behavior causes employees to be more discouraged and angrier and participate in CWB. CONCLUSIONS: Academic administrators must discover salary and benefit inadequacies to give incentives based on accurate performance reports, taking into consideration their bosses’ PC infractions. Therefore, institutions must promote loyalty and belonging to reduce PCB if it is poorly broken. Managers may lessen employee cynicism by stressing organizational support and listening to and rewarding employees. Show more
Keywords: Psychological contract breach, organizational cynicism, counterproductive work behaviors, higher education sector, social exchange theory
DOI: 10.3233/HSM-230010
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-18, 2024
Authors: Al-Shakri, Kadri S.
Article Type: Research Article
Abstract: BACKGROUND: The business environment is getting unstable due to which execution of decision support systems has become significant to maintain competitive advantage. Small and medium enterprises in particular confront issues, such as insufficiency of devising strategic planning, strategic decision-making, and information exchange, as well as difficulty increasing performance. Because functional strategic management and decision-making are required, strategic information systems planning is employed to accumulate information and assist decision-makers in developing and implementing the best strategy for gaining superior performance. Executives in information systems focus on technical difficulties while ignoring decisions to support strategic plans. OBJECTIVE: The purpose of …this article is to investigate how strategic information systems planning contributes to increased performance in SMEs. METHODS: Data was gathered through questionnaires distributed to information system executives in SMEs, primarily in Jordan. The data was collected with the help of questionnaires adopted from prior studies. For Analysis after applying the diagnostic tests, structural equation modelling has been applied to test the framework developed based on the literature. RESULTS: A structural equation modeling (SEM) was conducted, the individual loadings of the SEM items are investigated, reliability and discriminant validity is tested, and path coefficients of hypothesized relationships of the developed model are tested. CONCLUSIONS: The findings suggested that managers should prioritize implementing strategic information systems planning so that they can gain superior performance with better agility in the future. This research not only enhances the current understanding of the significance of strategic information systems planning but also assists supervisors to improve the procedure. Show more
Keywords: Decision support systems, strategic management, business strategy, strategic information systems planning, strategic information systems planning, SME performance
DOI: 10.3233/HSM-230044
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-14, 2023
Authors: Al-Shanti, Ayman | Jebreel, Mohammad | Qabajeh, Majed | Nassoura, Abdelrahim | Airout, Rana
Article Type: Research Article
Abstract: BACKGROUND: The insurance sector in Jordan stands to gain significant benefits from the adoption of Accounting Intelligence (AI) systems, which can transform decision-making processes, enhance operational efficiency, and elevate customer satisfaction. OBJECTIVE: This study investigates the mediating role of organizational culture in the relationship between three key organizational factors—top management support (TMS), information technology (IT), and organizational size (OS)—and AI system adoption (AIA) in Jordan’s insurance companies. METHODS: Using a quantitative approach, the study surveyed 274 employees from Jordanian insurance companies. The data was analyzed using structural equation modeling (SEM) and confirmatory factor …analysis (CFA) to assess the study’s hypotheses and ensure data reliability and validity. RESULTS: The findings revealed substantial support for the relationships between TMS, IT, OS, and organizational culture (ORC). Additionally, organizational culture emerged as a mediating factor influencing AI system adoption (AIA) adoption. However, certain direct relationships, such as ORC and AIA, and the mediating role of organizational culture in the relationship between IT and AIA, were context-dependent and lacked support. IMPLICATIONS: Organizational culture plays a critical role in mediating the relationship between key organizational factors and AIA in Jordan’s insurance sector. Show more
Keywords: Organizational antecedents, accounting intelligence adoption, organizational culture, SPSS, PLS, insurance sector
DOI: 10.3233/HSM-230194
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-17, 2023
Authors: Chin, Tay Lee | Chee, Tay Lee
Article Type: Research Article
Abstract: BACKGROUND: Organizational learning capability research has been gaining more attention. OBJECTIVE: Specifically, this paper examines annual trend publication, active journals, authors, institutions, nations, keywords, citation pattern and top cited articles over the past 45 years. It decides the frequent organizational learning capability topics and highlights future research directions. METHODS: A bibliometric was performed on 149 papers published between 1978–2023 from the Scopus database. A content analysis was also performed. RESULTS: Publication trends have exhibited growth over time. Learning Organization and Industrial Marketing Management are two key journals that publish organizational …learning capability. Publications are contributed by Chiva, R. and Alerge, J. Universidad Jaume I and Universitat de València are the two main institutions that exert the influence over the publication. Spain has been contributing more publications. Citations pattern analysis revealed 158.78 citations per year and 7145 citations for 149 papers. Sixthly, publications use keywords such as “organizational learning”, “innovation”. Both highly cited articles accumulated 442 citations. CONCLUSIONS: The findings are useful for policy-makers seeking reference and evidence to guide them in designing organizational learning capability policies, implementing management actions and programs. Show more
Keywords: Bibliometric, content analysis, organizational learning capability, SDG goal 8
DOI: 10.3233/HSM-230203
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-14, 2024
Authors: Lahmar, Hakim | Chaouki, Farid | Rodhain, Florence
Article Type: Research Article
Abstract: BACKGROUND: The concept of spirituality is gaining popularity in the business world. However, its definition remains a topic of debate within the scientific community due to variations in scope and dimensions depending on the approach used. OBJECTIVE: This paper aims to identify the fundamental properties necessary for comprehending Organizational Spirituality (OS). The primary objective is to propose a consensual definition of OS. METHODS: We conducted a systematic literature review to identify prior approaches that have touched upon the concept of OS. Subsequently, we performed a combinatorial analysis to identify varied levels of comprehension …of spirituality in the workplace, and to provide an additional interpretation to the definition of OS by corroborating it with the perspectives of managers. RESULTS: We have identified two levels of spirituality in organizational contexts: the individual level and the organizational level. We thereafter suggested a consensual definition of OS which was confirmed by professionals’ testimonies. CONCLUSIONS: Research on the subject of OS is constrained by the insufficient conceptual development and divergent interpretations in current literature. Objective facts indicate that organizations cannot attain transcendence; however, their spirituality manifests in their vision, goals, and values. Show more
Keywords: Organizational spirituality (OS), individual spirituality, consensual definition, qualitative study, Manager.
DOI: 10.3233/HSM-230141
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-18, 2024
Authors: Boatca, Maria-Elena | Draghici, Anca | Irimie, Sabin Ioan | Gajsek, Brigita
Article Type: Research Article
Abstract: BACKGROUND: In the current post-pandemic context, the main characteristics of workplaces have changed radically. Among the most prominent aspects of the post-pandemic workplace are hybrid arrangements, wide-spread remote work as the main work arrangement and increasing automation and robotization. These changes pose major concerns in terms of workplace wellness and occupational health and safety, primarily due to emerging or insufficiently analyzed risks in the workplace. OBJECTIVE: Especially in the post-pandemic world, where emerging risks in the workplace add to the pre-existing organizational challenges, the key to preventive and proactive organizational behavior is integration of ergonomics in …current work environments, irrespective of the type of work arrangement (remote, in office, manufacturing plants, etc.). Starting from this idea, the authors aimed to create an intervention model and to support the decision-making process to ensure successful implementation of ergonomic interventions. METHODS: The article presents a new perspective on workplace risk management and enhancement of workplace wellbeing based on a framework that encompasses workplace risk assessment, proposal of ergonomic interventions, and the managerial and financial evaluation of the proposed interventions. RESULTS: A key contribution to the literature in the field is represented by case studies on two companies, where cost-benefit analysis (CBA) was performed to assess validity of the proposed framework. CONCLUSIONS: The paper is a valuable contribution to the literature in the field of ergonomic interventions due to the innovative approach proposed by the authors. Innovation through combination is the key to a framework that addresses the real need of practitioners aiming to improve working conditions and ensure work-life balance across industries. Show more
Keywords: Workplace wellbeing, cost-benefit analysis, ergonomics, ergonomic intervention, substantiation of management decisions
DOI: 10.3233/HSM-230159
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-11, 2024
Authors: Shard, | Kumar, Devesh | Koul, Sapna
Article Type: Research Article
Abstract: BACKGROUND: Data-driven practices are now crucial in the digital age for streamlining operations and boosting output across a range of industries. With e-Learning emerging as a cutting-edge and promising strategy to improve educational delivery and student engagement, higher education institutions are also adopting this trend. Despite the potential advantages, e-Learning adoption in higher education is still a developing topic with scant published research. OBJECTIVE: This study aims to conduct a thorough analysis of existing literature, seeking to determine the present status of e-Learning adoption in higher education while also identifying promising avenues for further research. …METHODS: In this study, a systematic literature review methodology and a bibliometric approach are utilized to examine 63 papers sourced from the Scopus database, encompassing the years 2017 to 2021. These papers were specifically chosen due to their pertinence to e-Learning adoption in higher education institutions, following the exclusion and inclusion criteria outlined in the preferred reporting items for systematic reviews and meta-analyses (PRISMA) framework. The analysis techniques employed include descriptive overviews, citation analysis, and keyword co-occurrence. RESULTS: The systematic review of the literature revealed a significant increase in e-Learning adoption within higher education institutions (HEIs) in recent times. The findings highlighted several crucial factors influencing e-Learning adoption, including perceived ease of use, usefulness, learner attitude, self-efficacy, and facilitating conditions. However, further investigation is needed to better understand the impact of perceived learning and teaching styles on e-Learning acceptance in higher education settings. CONCLUSION: This study suggests conducting future investigations on e-Learning in developing countries, with a specific focus on intention, usage, adoption, and impact. Additionally, it emphasizes the importance of exploring the influence of learning and teaching styles on e-Learning acceptance within higher education institutions. These valuable insights will facilitate the development of effective strategies for the successful implementation of e-Learning in higher education settings. Show more
Keywords: Acceptance, adoption, e-Learning, higher education institutes, information, and communication technology (ICT), learning management system (LMS), systematic literature review (SLR)
DOI: 10.3233/HSM-230190
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-22, 2024
Authors: Širca, Nada Trunk | Riaz, Zahid | Hamid, Samreen | Žurauskė, Greta | Stankevičiutė, Živilė
Article Type: Research Article
Abstract: BACKGROUND: Given the unpredictable and turbulent times, the concept of employee resilience is gaining increased recognition within numerous organisations, as resilient employees excel in adapting to continually altering situations and recovering more quickly. Additionally, they demonstrate higher work engagement. Since employee resilience, as a personal resource, can be developed, the question is about the ways through which it can be enhanced. Similarly, when arguing that engaged employees are able to perform better, the next question pertains to the antecedents of work engagement. The previous literature provided support that human resource management (HRM) plays an important role in fostering employee …resilience and work engagement. However, the dimension of sustainability in people management has been somehow neglected. The paper tries to close the gap and, drawing on the JD-R model, explores the relationship among three constructs. OBJECTIVE: The aim of the paper is to reveal the interplay among employee resilience, sustainable HRM and work engagement. METHODS: Quantitative study. The data were collected using a survey. RESULTS: The core results revealed a positive link between sustainable HRM and work engagement. Additionally, employee resilience serves as a mediator. CONCLUSIONS: As an underlying mechanism, employee resilience influences the relationship between HRM practices and work engagement. Show more
Keywords: Employee resilience, work engagement, sustainable HRM, resilience, employee well-being
DOI: 10.3233/HSM-230204
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-15, 2024
Authors: Ren, Jingjing | Dong, Fangchao
Article Type: Research Article
Abstract: BACKGROUND: “Silence” is a common phenomenon in the operation of enterprises, where some instances of silence can uphold organizational harmony, while other forms can exacerbate organizational issues, hindering intra-organizational information transfer and decision-making and affecting organizational innovation. OBJECTIVE: This study aims to explore the relationship between humble leadership style and employee silent behavior, verifying the mediating role of psychological contracts in this relationship. METHODS: Based on the social exchange theory, hypotheses are validated using descriptive statistical analysis, correlation analysis and the SEM structural equation modeling testing. RESULTS: The findings indicate a …significant negative correlation between humble leadership and employee silence. Humble leadership significantly inversely predicts permissive and defensive dimensions of employee silence, while the correlation with the prosocial dimension is insignificant. Moreover, psychological contracts partially mediate the impact of humble leadership on permissive silence and defensive silence among employees. CONCLUSION: The study helps managers comprehend how humble leadership, characterized by the traditional Chinese “humility” culture, affects employee silence. Especially within Chinese enterprises, where employees are influenced by traditional Chinese thought and exhibit historical dependency on silent behavior, probing whether the humble leadership style can effectively encourage employees to provide constructive suggestions for organizational development is particularly meaningful. Show more
Keywords: Humble leadership, psychological contract, employee silence
DOI: 10.3233/HSM-230125
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-14, 2024
Authors: Rassameethes, Bordin | Phusavat, Kongkiti | Pastuszak, Zbigniew
Article Type: Research Article
Abstract: BACKGROUND: BACKGROUND: Traditionally, teachers with less work experience receive more training in non-academic areas such as school disengagement. This circumstance affects a school’s readiness when attempting to create a student-focused environment. Teachers need to have a consistent approach when dealing with disengaged students. OBJECTIVE: The study examines the relationship between work experience on the decision relating to in-service training needs to cope with school disengagement. This study focuses on the schools from Bangkok Metropolitan Administration. METHODS: The method consists of several steps. The first step is to identify a general set of non-academic training …needs. The next step is to distribute the survey to teachers. Finally, statistical analysis is applied to examine the impacts from work experience. RESULTS: Based on the surveys completed by 147 teachers who are categorized into four work-experience groups. The findings show that work experience does not affect the decisions regarding training needs. Thus, younger as well as older teachers alike should be provided with similar training programs to deal disengaged students. CONCLUSIONS: Work experience should not be used as a criterion when selecting teachers when providing in-service training for non-academic areas. Consistent practice by teachers is needed when creating a student-focused environment. Show more
Keywords: Student-focused environment, in-service teacher training, work experience, school disengagement
DOI: 10.3233/HSM-230184
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-10, 2024
Authors: Gharaibeh, Malik Khlaif
Article Type: Research Article
Abstract: BACKGROUND: The progress made in wireless communications has led to a higher adoption of mobile devices among users and has spurred the development of mobile commerce technology. OBJECTIVE: This research examines the factors influencing the intention to adopt mobile commerce in Jordan. These factors include perceived usefulness, perceived ease of use, trust, social influence, personal innovation, and mobility. METHODS: The study relied on Technology Acceptance Model (TAM), incorporating additional variables to suit the Jordanian context. The researchers gathered data from 540 users, and the research hypotheses were evaluated using smartPLS analysis. The study utilized a convenience …sample due to the absence of a comprehensive list of names of mobile commerce users. RESULTS: The results reveal that perceived usefulness, trust, social influence, personal innovation, and mobility play a significant role in influencing adoption intentions of mobile commerce. Furthermore, the study finds that mobility significantly affects the perceived usefulness of mobile commerce. In contrast, perceived ease of use does not show a statistically significant relationship on the intention to adopt mobile commerce. CONCLUSIONS: The outcomes of this research provide valuable insights for companies, service developers, and mobile marketers, enabling them to enhance the adoption rate of this service among individuals. Show more
Keywords: Mobile commerce, perceived usefulness, trust, social influence, personal innovation, mobility
DOI: 10.3233/HSM-230126
Citation: Human Systems Management, vol. Pre-press, no. Pre-press, pp. 1-12, 2024
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