The Process of Inverting the Organizational Pyramid

Article type: Research Article

Authors: Tomasek, Hana

Affiliations: President, Innovative Consulting Services, 10024 South Shore Drive, Minneapolis, MN 55441, U.S.A.

Abstract: Management transformation principles directed toward continual quality improvement suggest the process for inversion of the traditional organizational pyramid. Training of all employees in new philosophy and implementation of teamwork provide an environment in which all employees strive to improve quality by applying statistical process control to their work processes. This way a company can meet the customer needs in the ever-changing and competitive marketplace.

Keywords: Organizational pyramid inversion, Transformation principles, Quality improvement, Team management, Shewhart's cycle, Statistical process control

DOI: 10.3233/HSM-1989-8205

Journal: Human Systems Management, vol. 8, no. 2, pp. 105-112, 1989