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Article type: Research Article
Authors: Niv (Burnovski), Moshe Bara | Lieber, Zvib | Ronen, Boazb; *
Affiliations: [a] Radzyner Law School, The Interdisciplinary Center, Herzliya, Israel | [b] Faculty of Management, Tel Aviv University, Tel Aviv, Israel
Correspondence: [*] Corresponding author: Boaz Ronen, Faculty of Management, Tel Aviv University, POB 39010, Ramat Aviv, Tel Aviv 61390, Israel. Tel.: +972 3 6408195; E-mail: boazr@post.tau.ac.il
Abstract: As in many countries, the court system in Israel suffers from long lead time, inadequate due date performance, and poor service quality. This paper shows that putting into practice the Focused Management techniques and philosophies can significantly improve the judicial system: It will achieve much more in terms of higher throughput, shorter lead time and better quality, while using the existing resources. The paper discusses the various components of the focused management philosophy adapted to the specific court environment, such as the Theory of Constraints, the global performance measures, the Just in Time concepts and other tools and techniques. The paper describes a methodology to improve the court system and analyzes the potential outcomes of the process as perceived by 94 presidents, vice presidents and senior judges who hold most of the managerial-judicial positions in the system.
Keywords: Focused Management, the Theory of Constraints (TOC), the complete kit concept, court system, lead time reduction, judges, judicial system
DOI: 10.3233/HSM-2010-0731
Journal: Human Systems Management, vol. 29, no. 4, pp. 265-277, 2010
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