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Subtitle:
Article type: Research Article
Authors: Gillespie, Gordon Leea; * | Gates, Donna M.a | Fisher, Bonnie S.b
Affiliations: [a] College of Nursing, University of Cincinnati, Cincinnati, OH, USA | [b] School of Criminal Justice, University of Cincinnati, Cincinnati, OH, USA
Correspondence: [*] Corresponding author: Gordon Lee Gillespie, University of Cincinnati College of Nursing, P.O. Box 210038, Cincinnati, OH 45221-0038, USA. Tel.: +1 513 558 5236; E-mail:gordon.gillespie@uc.edu
Abstract: BACKGROUND: Workplace violence from coworkers, patients, and visitors is a problem affecting every occupational group in the health and social service sector [1-3]. Workplace violence is demonstrated by coworkers through bullying behaviors and by patients and visitors through physical threats and assaults. OBJECTIVE: The purpose of this article is to highlight the special issue authors' and guest editors' recommendations for protecting healthcare workers from being victimized and incurring the negative consequences of having experienced workplace violence. METHODS: Recommendations from the special issue were categorized and discussed in relation to the Social-Ecological Model and the prevention efforts targeting individuals, relationships, communities, and society. RESULTS: Individual-level recommendations focused on the personal risk reduction for healthcare workers. Relationship-level recommendations addressed the problem of bullying between coworkers and physical violence derived from patients and visitors. Workplace-level recommendations discussed a multi-faceted systems approach to violence management. Societal-level recommendations centered on a universal health policy approach. CONCLUSIONS: The use of a model such as the Social-Ecological Model can be helpful in planning violence prevention efforts in the healthcare setting.
Keywords: Healthcare, workplace violence, bullying, patient, coworker
DOI: 10.3233/WOR-141890
Journal: Work, vol. 51, no. 1, pp. 67-71, 2015
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