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Using HIT to deliver integrated care for the frail elderly in the UK: current barriers and future challenges

Issue title: IEA 2012: 18th World congress on Ergonomics - Designing a sustainable future

Article type: Research Article

Authors: Waterson, Patrick | Eason, Ken | Tutt, Dylan | Dent, Mike

Affiliations: Design School, Loughborough University, Leicestershire, LE11 3TU, UK | Bayswater Institute, London, W2 4RL, UK | Innovative Construction Research Centre, University of Reading RG6 6AY, UK | Institute of Health Research, Staffordshire University ST18 0AD, UK

Note: [] Email: P.Waterson@lboro.ac.uk; Tel: +44 1509 228478

Keywords: Care coordination, health information technology, integrated care, sociotechnical system

DOI: 10.3233/WOR-2012-0750-4490

Journal: Work, vol. 41, no. Supplement 1, pp. 4490-4493, 2012

Published: 2012
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Abstract

In this paper we briefly describe the results of a 3 year project examining the use of Health Information Technologies (e.g., electronic patient record systems) to deliver integrated care. In particular, we focus on one group of patient (the frail elderly) and efforts to design an e-health supported healthcare pathway (the frail elderly pathway – FEP). The aim of FEP is to bring together clinicians and staff from health and social care and allow them to share patient information. Our findings show that progress in delivering a fully-supported and working FEP has been slow, not least because of the difficulties experienced by healthcare staff in using current IT systems. In addition, there are many strategic and technical issues which remain unresolved (e.g., systems interoperability).

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