Affiliations: Department of Family Medicine, McMaster University,
Hamilton, ON, Canada | Fairhaven Municipal Long-term Care Facility,
Peterborough, ON, Canada
Abstract: A detailed chronology of a unique response to organizational change
is explored and discussed through the example of the Chaplaincy Staff Support
Service at Hamilton Health Sciences. Highlighted are the corporate and staff
benefits of using chaplains' skills, training and existing roles in hospital
life. A summary of the specific methodologies are provided to clarify the
theoretical discussion. It is concluded that this is a fiscally efficient means
of supporting staff to live out the highest organizational principles in
difficult times.
Keywords: chaplaincy services, hospital, hospital restructuring, spirituality, health personnel, organizational objectives, caregivers, staff support
