Developing a framework for identifying individual and organizational risk factors for the prevention of violence in the health-care sector

Article type: Research Article

Authors: Viitasara, Eija | Menckel, Ewa

Affiliations: National Institute for Working Life and Karolinska Institutet, Stockholm, Sweden

Note: [] Address for correspondence: Eija Viitasara, National Institute for Working Life, SE-112 79 Stockholm, Sweden. Tel.: +46 8 730 96 98; Fax: +46 8 730 90 24; E-mail: eija@niwl.se

Abstract: The problem of violence at work has received considerable attention in recent years. According to Swedish statistics, personnel in the health-care sector are the most affected. The purpose of this paper is to present a framework or model for studies of workplace violence, and to demonstrate its application to the analysis of violence in health-care settings. The model treats violence as a process comprising of several stages/sub-events, and shows how this process is influenced by underlying structural (rather permanent) and situational (generally temporary) risk factors. Understanding the diversity in the process provides a basis for analysis of connections between interacting factors at different stages. Risk management (hazard identification, risk analysis, and preventive counter-measures) should be integrated into the work situation and operations of an organization.

Keywords: workplace violence, health-care sector, framework/model

Journal: Work, vol. 19, no. 2, pp. 117-123, 2002