Workgroup context and the experience of abuse: An opportunity for prevention

Article type: Research Article

Authors: Mangione, Lisa L. | Mangione, Thomas W.

Affiliations: Sargent College, Boston University, Boston, MA, USA | JSI Research & Training Institute, Inc., Boston, MA, USA

Note: [] 45 Chester Street, Newton, MA 02461, USA. Tel.: +1 617 969 9637; Fax: +1 617 482 9485; E-mail: tkmangione@aol.com

Abstract: This study examined the relationship between certain workgroup characteristics and the experience of abuse in the workplace. Data were collected from 6540 workers at sixteen work sites among six Fortune 500 companies. Workgroup cohesiveness, workgroup interdependence, supervisory concern, supervisory presence and the percent of women in the workgroup were tested for associations with perceived hostility, harassment and negativity for both women and men. Workgroup cohesiveness and supervisory concern showed the strongest protective relationships. The percent of women in the workgroup was also protective for women on all three abuse measures and for men in relation to experienced hostility and negativity. Workgroup interdependence demonstrated an unexpected positive association for experienced hostility and harassment for both men and women. Findings that identify workgroup characteristics that are protective for employees experiencing workplace abuse will be useful for prevention planning.

Keywords: workplace, violence, sexual harassment, hostility

Journal: Work, vol. 16, no. 3, pp. 259-267, 2001