Affiliations: Intelligent Systems Technology, Santa Monica, CA,
USA
Note: [] Correspondence to: Azad M. Madni, Intelligent Systems
Technology, Inc., 2800 28th Street, Suite 306, Santa Monica, CA 90405, USA,
Tel.: +1 310 581 5440; Fax: +1 310 581 5430; amadni@intelsystech.com
Abstract: In an era of constant change paced by information technology,
organizations are being forced to continually re-evaluate their competitive
position and initiate timely change programs to assure their long-term
viability and competitiveness. At the heart of these change
initiatives are organizational processes, because ultimately the opportunities
for establishing competitive discriminators invariably lie in how a product or
service is created, marketed, sold, delivered, and supported. Today,
all too frequently processes get redesigned without a total awareness of the
impact on enterprise objectives. As a result, the redesigned
processes often become disconnected from organizational
objectives. This paper presents a methodology for designing,
optimizing, managing, and adapting enterprise processes in change-driven
dynamic business environments. This methodology is brought to life
through the ProcessEdge Enterprise Suite and
TeamEdge. The key benefits of the proposed methodology are
achieving dramatic reduction in collaborative work cycle times and project
risks through reuse of component processes successfully used in the past.