Affiliations: [a] College of Nursing, Seoul National University, Seoul, Korea | [b] Research Institute of Nursing Science, Seoul National University, Seoul, Korea
Correspondence:
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Corresponding author: Jeongeun Kim, College of Nursing, Seoul National University, 103 Daehak-ro, Jongno-gu, Seoul, 03080, Korea. Tel.: +82 2 740 8483; Fax: +82 2 765 4103; E-mail: kim0424@snu.ac.kr.
Abstract: BACKGROUND: An assessment of needs to develop a system that provides consultations using a telepresence robot and education for health professionals was conducted. The absence of a structured methodology for user-needs analysis has been identified as a problem. OBJECTIVE:To use a telepresence robot for medical consultation in future usability testing, the robot has been developed by analyzing end-user needs in a multifaceted manner. METHODS:In designing the telepresence robot for consultation, required functions and forms were defined based on the results of a user-needs survey. The robot was implemented based on specifications of needs. The prototype robot was developed and after repeated internal tests, the final version was completed. CONCLUSIONS:The present study holds significance as it systemized user needs, applied them to a new medical technology’s components and functions, and provided a technology development process that could improve usability.
