Abstract: With the increasing incidence of low vision, especially among older persons, magnifying devices can play an important role in maintaining functional independence and quality of life. However, high rates of dissatisfaction with magnifiers have been reported. This study sought to identify factors which contribute to dissatisfaction and to correct them. Older persons who had reported dissatisfaction with their magnifiers were given the opportunity to see and try out a variety of magnifiers and lighting arrangements and to make a choice with input from informed persons. Demonstrations and training were also provided. Under these conditions, almost all of the cases reported satisfaction with their new magnifiers. Three case studies are included to illustrate some of the findings. Discussion centers on features of service systems which would increase the probability of the successful provision of magnifiers. These features include: the opportunity to choose among different magnifiers, professional assessment and guidance, training in device use, home trials and proper lighting.
