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Article type: Research Article
Authors: Sharma, Ashish
Affiliations: University Institute of Management, Rani Durgavati University, Jabalpur, Madhya Pradesh-482001, India | E-mail: dr.ashu72@gmail.com
Correspondence: [*] Corresponding author: University Institute of Management, Rani Durgavati University, Jabalpur, Madhya Pradesh-482001, India. E-mail: dr.ashu72@gmail.com.
Abstract: In the fiercely competitive landscape of modern business, the establishment and maintenance of strong brand relationships have become pivotal for organizations seeking sustainable success. This research explores the intricate dynamics of brand relationships by examining the influences of three core constructs: brand commitment, brand reliability, and brand attitude. Drawing upon an extensive review of the literature on branding and consumer behaviour, this study develops a comprehensive theoretical framework that elucidates the interplay among these pivotal factors. We hypothesize that brand commitment, brand reliability, and brand attitude, are independent factors and brand relationship is a dependent factor. To empirically test our hypotheses, we employ a rigorous research design, incorporating quantitative data collection methods. Data was gathered directly from survey participants through the administration of questionnaires, and the gathered data was subjected to analysis using SPSS and AMOS software. This analysis encompassed various statistical techniques, including SEM, CFA, descriptive analysis, regression analysis, ANOVA, reliability test, correlation analysis, the Kaiser-Meyer-Olkin (KMO) and Bartlett’s test. The sample for the study consisted of 600 respondents drawn from a wide range of organizations. All the analyses reveal that Brand Commitment, Brand Reliability, and Brand Attitude all have statistically significant impacts on Brand Relationship. Consumers who possess a profound dedication to a brand are inclined to develop robust and lasting connections with it. Future investigations could explore the factors that potentially moderate or mediate the relationships under research. Furthermore, exploring these dynamics within diverse industries and cultural settings can provide a more all-encompassing grasp of brand relationships.
Keywords: Brand commitment, brand reliability, brand attitude, brand relationship, consumer behaviour, branding dynamics
DOI: 10.3233/IDT-240686
Journal: Intelligent Decision Technologies, vol. 18, no. 3, pp. 2289-2305, 2024
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