Intranet: A medium of internal communication and training

Article type: Research Article

Authors: Bottazzo, Violetta

Affiliations: Ministry of Finance, DURS – GDU, Ljubljana, Slovenia. E-mail: violetta.bottazzo@gov.si

Abstract: In addition to knowledge, the flow of information or efficient organisational communication is an essential condition for the successfulness of every organisation. Although the ideal vertical and horizontal communication is difficult to achieve, training-informational centres and special libraries should also strive to achieve this goal. Advantages of available communication technology, especially the Intranet, should be taken for this purpose as much as possible. The control of the field of management or knowledge transfer is a complex problem, which is practically unmanageable without the tool for knowledge dissemination. This is the reason why portals are used more and more. It is common to them that these are starting pages, where basic information is gathered in a condensed form; portals are starting points for more detailed information. They function on the basis of the technology supported by browsers. The topic of this paper is the development of an organisation in the process of learning, especially the need analysis of an organisation and setting up of a training portal as a tool for Intranet training, submission and flow of information.

Keywords: Intranet, organisational communication, training, training portal, library

DOI: 10.3233/ISU-2005-25202

Journal: Information Services & Use, vol. 25, no. 2, pp. 77-85, 2005