External information services: a survey of behavioral aspects of demand

Article type: Research Article

Authors: Methlie, Leif B.^{a; b} | Tverstøl, Alf M.^b

Affiliations: [a] Institute for Information Systems Research, Norwegian School of Economics and Business Administration, Helleveien 30, N-5035 Bergen-Sandviken, Norway | [b] A/S Emma EDB, Oslo, Norway

Abstract: More and more of the information a company needs to know about its environment will be computerized. On-line databases will be available in remote locations and interrogated by persons being assigned gatekeeping functions in various sectors of the company. This paper describes some characteristics of the external information services sector of the information business. It reports the findings of a survey of demand for external information services among Norwegian industrial companies. It seeks to determine usage patterns on the basis of company characteristics, awareness, and experience. Attitude profiles are computed for users and non-users.

Keywords: Data management, external databases, external information systems, intelligence information, information services

DOI: 10.3233/ISU-1982-2604

Journal: Information Services & Use, vol. 2, no. 6, pp. 319-329, 1982