Implementation of service learning and civic engagement for students of computer information systems through a course project at the Hashemite University
Affiliations: [a] Computer Information System Department, Hashemite University, Zarqa, Jordan | [b] Mechatronics Engineering Department, Academic Quality Assurance Center, Hashemite University, Zarqa, Jordan
Correspondence:
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Corresponding author: Ahmad Al-Khasawneh, Computer Information System Department, Hashemite University, P.O. Box: 150459, 13115 Zarqa, Jordan. E-mail:akhasawneh@hu.edu.jo
Abstract: Service learning methodologies provide students of information systems with
the opportunity to create and implement systems in real-world, public
service-oriented social contexts. This paper presents a case study which
involves integrating a service learning project into an undergraduate
Computer Information Systems course entitled ``Information Systems'' for the
first time at the Hashemite University in Jordan. The project requires
students to visit local non-profit and government agencies to learn about
and to provide needed information systems services and solutions that are
closely related to the specific course topics they have come across during
their lectures. Students are required to brainstorm and suggest innovative
ideas and to provide the information systems services and solutions required
based on tips and hints provided by the instructor and specialized
consultants in the field. In these activities, students actively evaluate
and analyze the complex contributors associated with understanding problem
domains, as well as designing and implementing real-world solutions. A
student's achievement in this project is evaluated by their academic
supervisor, their community partners, and the student's own reflections on
their experience. This paper presents qualitative analysis of integrating
service learning and civic engagement in this course, and highlights
benefits, challenges, and recommendations for future implementation.
Keywords: Information systems, education, service learning, project management skills, professional skills, experiential learning
