Australian fly-in, fly-out operations: Impacts on communities, safety, workers and their families

Article type: Review Article

Authors: Langdon, Rebecca R. | Biggs, Herbert C.^* | Rowland, Bevan

Affiliations: Queensland University of Technology, Brisbane, Qld, Australia

Correspondence: [*] Address for correspondence: Herbert C. Biggs, Queensland University of Technology, Brisbane, Qld, Australia. Tel.: +61 07 3138 4749; Fax: +61 07 3138 7532; E-mail: h.biggs@qut.edu.au.

Abstract: BACKGROUND: Australia’s mineral, resource and infrastructure sectors continues to expand as operations in rural and remote locations increasingly rely on fly-in, fly-out or drive-in, drive-out workforces in order to become economically competitive. The issues in effectively managing these workforces are becoming more apparent with reported high amounts of turnover and concerns for safety and performance. The issues presented include a range of physical, mental, psychosocial, safety and community challenges. OBJECTIVES: This review aims to consolidate a range of research conducted to communicate potential challenges for industry in relation to a wide variety of issues when engaging and using FIFO/DIDO workforces which includes compressed working schedule design (work schedules), working hours, fatigue, safety performance, employee wellbeing, turnover, psychosocial relationships and community concerns. METHODS: A comprehensive literature review was performed using EBSCOhost, PubMed and google scholar, with a focus on FIFO or DIDO workforces engaged within the resources sector. Search terms were kept broad in order to capture all national and international research conducted and included: “fly-in, fly-out” “FIFO” “DIDO” “drive-in, drive-out” “mining”. There was no date restriction included in the search. RESULTS: Many of the studies were focused on sleep quality, fatigue and the influence of lowered safety performance while at work, presenting an increased risk for health and safety. These issues may be exacerbated for the FIFO workforce when linked to additional research surrounding the extended periods of absence from families influencing workers personal relationships, psychological wellbeing, job satisfaction and the reported high amounts of turnover within the industry. Taken together, this presents a unique implication for the management and continued use of FIFO workforces when considering balancing safety and performance with economic viability of production and operations. CONCLUSIONS: The issues of long working hours, fatigue, turnover and job satisfaction are not new to the management of workers. However, FIFO workforces appear to be at an increased risk physically and mentally due to a culmination of other influences, such as extended and frequent periods of absence from friends and families which contribute to feelings of isolation and lowered psychological wellbeing. FIFO workers and their families, engage in a unique lifestyle, rarely are other workers subjected to long hours and compressed work weeks while separated or isolated from their families for extended periods of time. Recently, FIFO interest has shifted to understanding the influences on employee engagement, satisfaction, retention and safety. Considering the management of FIFO workforces from a holistic perspective incorporating all of the issues impacting on these workers may assist to ensure the challenges associated with FIFO employment are understood, addressed and communicated to workers and their families is crucial for safety and health.

Keywords: FIFO, DIDO, health, mining, wellbeing

DOI: 10.3233/WOR-162412

Journal: Work, vol. 55, no. 2, pp. 413-427, 2016