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Issue title: Special Section: Workplace Resilience
Guest editors: Larry A. Mallak
Article type: Research Article
Authors: de Visser, Ewart J.* | Dorfman, Alix | Chartrand, Donald | Lamon, Jonathan | Freedy, Elan | Weltman, Gershon
Affiliations: Perceptronics Solutions, Inc., Falls Church, VA, USA
Correspondence: [*] Address for correspondence: Ewart de Visser, Director Human Factors and UX Research, Perceptronics Solutions, Inc, 3141 Fairview Park Drive, Suite #415, Falls Church, VA 22042, USA. Tel.: +1 910 200 8596; Fax: +1 703 346 4661; E-mail: edevisser@percsolutions.com.
Abstract: BACKGROUND: Resilience to stress is critical in today’s military service. Past work has shown that experts handle stress in more productive ways compared to novices. Training that specifically addresses stress regulation, such as the Graduated Stress Exposure paradigm, can build individual and unit resilience as well as adaptability so that stressors trigger effective stress coping skills rather than stress injury. OBJECTIVE: We developed the Stress Resilience Training System (SRTS), a product of Perceptronics Solutions Inc., to demonstrate that a software training app can provide an effective individualized method for mitigating the negative effects of situational and mission-related stress, at the same time eliciting potentially positive effects on performance. METHODS: Seven separate evaluations including a usability study, controlled experiments, and field evaluations have been conducted to date. RESULTS: These studies have shown that the SRTS program effectively engages users to manage their stress, effectively reduces stress symptoms, and improves job performance. CONCLUSIONS: The SRTS system is a highly effective method for individualized training to inoculate professionals against the negative consequences of stress, while teaching them to harness its positive effects. SRTS is a technology that can be widely applied to many professions that are concerned with well-being. We discuss applications to law enforcement, athletics, personal fitness and healthcare in the Appendix.
Keywords: Coherence, coping, performance, individualized methods
DOI: 10.3233/WOR-162295
Journal: Work, vol. 54, no. 2, pp. 351-366, 2016
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