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Application of the user-centred design process according ISO 9241-210 in air traffic control

Issue title: IEA 2012: 18th World congress on Ergonomics - Designing a sustainable future

Article type: Research Article

Authors: König, Christina | Hofmann, Thomas | Bruder, Ralph

Affiliations: Institute of Ergonomics, Darmstadt University of Technology, Petersenstr. 30, 64287 Darmstadt, Germany | Industrial Design, University of Applied Sciences Osnabrück, Vitihof 15a, 49074 Osnabrück, Germany

Note: [] Corresponding author. E-mail: koenig@iad.tu-darmstadt.de; Phone: +49 6151 16 6289; Fax: +49 6151 16 2798

Keywords: Air Traffic Control, User Centred Design Process, Participation, Interface Design, Iteration

DOI: 10.3233/WOR-2012-1005-167

Journal: Work, vol. 41, no. Supplement 1, pp. 167-174, 2012

Published: 2012
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Abstract

Designing a usable human machine interface for air traffic control is challenging and should follow approved methods. The ISO 9241-210 standard promises high usability of products by integrating future users and following an iterative process. This contribution describes the proceeding and first results of the analysis and application of ISO 9241-210 to develop a planning tool for air traffic controllers.

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