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Computer decision support tools in primary care

Issue title: IEA 2012: 18th World congress on Ergonomics - Designing a sustainable future

Article type: Research Article

Authors: Hoonakker, Peter | Khunlertkit, Adjhaporn | Tattersall, Matthew | Keevil, Jon | Smith, Paul D.

Affiliations: Center for Quality and Productivity Improvement, University of Wisconsin-Madison, 3128 Engineering Centers Building, 1550 Engineering Drive, Madison, WI 53706, USA | Department of Medicine, University of Wisconsin-Madison, 600 Highland Avenue, Suite H6 336, Madison, WI 53792, USA | Department of Family Medicine, University of Wisconsin-Madison, 1100 Delaplaine Ct., Madison, WI 53715, USA

Note: [] Corresponding author. E-mail: phoonakker@cqpi.engr.wisc.edu.

Keywords: Health Information Technology, Computer Decision Support Tool, Usefulness, Usability, Workflow

DOI: 10.3233/WOR-2012-0747-4474

Journal: Work, vol. 41, no. Supplement 1, pp. 4474-4478, 2012

Published: 2012
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Abstract

Computer Decision Support Tools (CDSTs) can support clinicians at various stages of the care process and improve healthcare, but implementation of these tools has been difficult. In this study we examine the need for, the use of, and barriers and facilitators to the use of a CDST from a human factor perspective. Results show that there is a need for CDSTs, and that physicians do use well-developed CDSTs. However, there are also barriers against the use, such usability issues and problems fitting them into the clinical workflow.

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