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Developing an usability test to evaluate the use of augmented reality to improve the first interaction with a product

Abstract

Developing an usability test involves defining the metrics that are being evaluated, the methods used and the right tasks to be performed to achieve the objectives from the usability test. This article presents the development of an usability test aimed to evaluate the experience while first interacting with a product by using the augmented reality technology. This usability test is part of a bigger research that aims to evaluate if the use of augmented reality helps the process of learning how to use a new product. The paper starts with a literature review of related works, explaining many of the tools developed for evaluating usability tests. This section is followed by a methodological explain and the description of the developed usability test itself. The conclusion presents suggestions of further improvements.