Affiliations: Department of Administration, College of Economics,
Business Administration and Accounting of the University of São Paulo,
Ribeirão Preto, Brazil | Department of Production Engineering,
The Sao Paulo State University – UNESP, Sao Paulo, Brazil | Department of Post Graduate Studies,
Foundation Armando Alvares Penteado, Ribeirão Preto, Brazil
Note: [] Corresponding author: Charbel J.C. Jabbour, Av. Engenheiro Ed. Carrijo Coube, 14-01, DEP-FE-UNESP, Bauru-Sao Paulo 17033-360, Brazil. E-mail: prof.charbel@gmail.com
Abstract: BACKGROUND: Organizations are increasingly required to reduce
their environmental impact through the adoption of environmental management,
which requires the support of human resource practices. OBJECTIVE: The objective of this study is to determine whether human resource management
practices, especially training, are supporting environmental management
practices at four hotels located in Brazil. METHODS: This research is
qualitative, based on the analysis of four hotels in Brazil. RESULTS: Based on the systematized empirical evidence collected from four hotels (Hotels
A, B, C, and D), it can be concluded that: (1) human resource management is
still not fully aligned with environmental objectives at the hotels studied;
(2) only Hotel B has implemented environmental management practices and aligned
with human resource management in a more developed manner, which may indicate
that these two variables of analysis could have interrelations; (3)
environmental training as a human resource management practice was verified in
all hotels analyzed. CONCLUSIONS: The greening of human resources
practices is not fully aligned with environmental objectives in the hotels
studied. If these hotels really wish to "go green," environmental training
will be necessary. Hotel stakeholders play a major role in implementing the
greening of the hotel industry.
Keywords: Green human resource management, sustainable human resources, training, environmental sustainability, hotels, service industry, Brazil, hospitality industry
