Affiliations: School of Health and Rehabilitation Sciences, The
University of Queensland, St. Lucia Campus, Brisbane, Australia
Note: [] Corresponding author: Elizabeth Kirk, School of Health and
Rehabilitation Sciences, The University of Queensland, St. Lucia Campus,
Brisbane, Qld 4072, Australia. Tel.: +61 7 3346 4066; Fax: +61 7 3346 406;
E-mail: elizabeth.kirk@uq.edu.au
Abstract: High rates of work related musculoskeletal discomfort (WRMSD)
associated with long-hours of computer work are considered a significant
occupational health problem. However, to date few training programs aim to
develop the multidisciplinary skills required for self-management of WRMSD risk
factors. This paper seeks to provide a background to, and illustrate the
significance of, this issue. Management strategies, training elements and
methods recommended within the literature to build the required work skills for
increased self-management of WRMSD are discussed. The inclusion of two case
studies investigating the impact of training methods on levels of WRMSD
illustrates how the application of new training strategies may improve WRMSD
outcomes. The first case-study trialling a pre-existing office ergonomic
checklist revealed training improved knowledge and awareness, but failed to
change work behaviours or effect levels of WRMSD. The second case study
investigated the impact of training providing additional knowledge and
demonstrating 'how-to' apply recommendations at the workstation. Outcomes of
this skill-based program included the collaborative development of training
elements, increased trainee engagement, and a significant reduction in reported
levels of WRMSD. These findings suggest training designed to develop
multidisciplinary work skills or competencies may be a strategy for the
management of occupational musculoskeletal discomfort amongst computer
operators.
Keywords: Ergonomics, action research (AR), work competencies, work related musculoskeletal discomfort (WRMSD)
