Affiliations: [a] Department of Information Science and Engineering, Bannari Amman Institute of Technology, India | [b] Department of Computer Science and Engineering, K.S. Rangasamy College of Technology, India
Abstract: The recent development of communication technologies made it possible for people to share opinions on various social media platforms. The opinion of the people is converted into small-sized textual data. Aspect Based Sentiment Analysis (ABSA) is a process used by businesses and other organizations to assess these textual data in order to comprehend people’s opinions about the services or products offered by them. The majority of earlier Sentiment Analysis (SA) research uses lexicons, word frequencies, or black box techniques to obtain the sentiment in the text. It should be highlighted that these methods disregard the relationships and interdependence between words in terms of semantics. Hence, an efficient ABSA framework to determine the sentiment from the textual reviews of the customers is developed in this work. Initially, the raw text review data is collected from the standard benchmark datasets. The gathered text reviews undergo text pre-processing to neglect the unwanted words and characters from the input text document. The pre-processed data is directly provided to the feature extraction phase in which the seq2seq network and transformer network are employed. Further, the optimal features from the two resultant features are chosen by utilizing the proposed Modified Bird Swarm-Ladybug Beetle Optimization (MBS-LBO). After obtaining optimal features, these features are fused together and given to the final detection model. Consequently, the Optimized Cascaded Long Short Term Memory (OCas-LSTM) is proposed for predicting the sentiments from the given review by the users. Here, the parameters are tuned optimally by the MBS-LBO algorithm, and also it is utilized for enhancing the performance rate. The experimental evaluation is made to reveal the excellent performance of the developed SA model by contrasting it with conventional models.
Keywords: Aspect-based sentiment analysis, optimized cascaded long short term memory, Modified Bird Swarm-Ladybug Beetle Optimization, optimal aspect feature selection, sequence-to-sequence network, transformer network
DOI: 10.3233/WEB-230096
Journal: Web Intelligence, vol. Pre-press, no. Pre-press, pp. 1-26, 2024
