Affiliations: [a] Taiwan Adventist Hospital, Taipei, Taiwan | [b] Department of Health Administration, Tzu Chi College of Technology, Hualien, Taiwan
Correspondence:
[*]
Corresponding author: Chuangchun Liu, Department of Health Administration, Tzu Chi College of Technology, 880,
Sec.2, Chien-kuo Rd., Hualien, Taiwan. ss252@ems.tccn.edu.tw
Abstract:
BACKGROUND: Because medical personnel share different work shifts
(i.e., three work shifts) and do not have a fixed work schedule,
implementing timely, flexible, and quick e-learning methods for their
continued education is imperative. Hospitals are currently focusing on
developing e-learning. OBJECTIVE: This study aims to explore the key factors that
influence the effectiveness of e-learning in medical personnel. METHODS: This study recruited medical personnel as the study
participants and collected sample data by using the questionnaire survey
method. RESULTS: This study is based on the information systems success
model (IS success model), a significant model in MIS research. This study
found that the factors (i.e., information quality, service quality,
convenience, and learning climate) influence the e-learning satisfaction and
in turn influence effectiveness in medical personnel. CONCLUSIONS: This study provided recommendations to medical
institutions according to the derived findings, which can be used as a
reference when establishing e-learning systems in the future.
Keywords: E-learning, IS success model, e-learning effectiveness, e-learning satisfaction
