Performance indicators for international statistical organisations

Article type: Research Article

Authors: Franchet, Yves

Affiliations: Eurostat, Bat. Jean Monnet, Plateau de Kirchberg, BP 1907, L-2920 Luxembourg, Tel.: +352 4301 33107; Fax: +352 4301 33015; E-mail: yves.franchet@cec.eu.int

Abstract: As for any organisation, performance indicators for international statistical organisations must shed light on how progress is being made towards agreed objectives. Five types of output can be identified, and several types of customers. A cross-classification of the two lists leads to a number of quality aspects which can be measured with performance indicators. These indicators must have specific characteristics. A case study on EUROSTAT performance indicators illustrates this approach.

DOI: 10.3233/SJU-1999-16401

Journal: Statistical Journal of the United Nations Economic Commission for Europe, vol. 16, no. 4, pp. 241-250, 1999