Affiliations: The Employment Collaborative of UCP Heartland, St. Louis, MO, USA
Note: [] Address for correspondence: Jackie Royer, The Employment Collaborative of UCP Heartland, 8645 Old Bonhomme Road, St. Louis, MO 63132, USA. Tel.: +1 314 994 1600/Ext. 3317; E-mail: royerj@ucpheartland.org
Abstract: Job development requires a wide variety of skills to be effective. Utilizing a business-based approach, job developers can improve outcomes. This article explores several aspects of business-based development including the use of business language, striking the right tone, developing an elevator pitch, active listening strategies, understanding features versus benefits, doing research, under promising, and closing the sale. By utilizing these business-based sales strategies, job developers can improve their outcomes and increase job placement for people with significant disabilities
Keywords: Supported employment, job development, business language, business mindset, sales
