E-Government: Public Participation and Ethical Issues

Article type: Research Article

Authors: Gajendra, Sharma | Xi, Bao | Wang, Qiang

Affiliations: Dalian University School of Technology, China. E-mail: gsh106@gmail.com

Abstract: E-Governance is the application of information and communication technology (ICT) for delivering government services, exchange of information and communication between government and public. Government services are made available to the citizens in a convenient, efficient and transparent manner through e-Governance. E-Government is a means for governments to use the most innovative ICTs through electronic networks with more convenient access to government information and services. The objective of this paper is to present how public participation is significant to enhance quality government services and need of ethical issues on e-Government practices and for formation of good governance. The current study is review of various literatures relating to e-government, public participation for e-governance, challenges and ethical issues. The key benefits of e-Governance include efficiency, improved services, better accessibility of public services, and transparency. The e-governance requires a considerable increase in regulation and policy making abilities, with all the expertise and opinion-shaping processes.

DOI: 10.3233/GOV-2012-0320

Journal: Journal of E-Governance, vol. 35, no. 4, pp. 195-204, 2012