Human influence network for understanding leadership behavior

Issue title: Chance discovery

Guest editors: A. Abex and Y. Ohsaway

Article type: Research Article

Authors: Matsumura, Naohiro^{; *} | Sasaki, Yoshihiro

Affiliations: Osaka University, 1-7 Machikaneyana, Toyonaka, Osaka 560-0043, Japan | [x] ATR Knowledge Science Laboratories, Japan | [y] School of Engineering, The University of Tokyo, Japan

Correspondence: [*] Corresponding author. E-mail: matumura@econ.osaka-u.ac.jp

Abstract: We determined the results of the questionnaire for 97 staff members working in dot-jp, a non-profit organization in Japan, to understand the degrees of satisfaction of staff members with leaders. We then extracted human influence networks from the archives of e-mail used at dot-jp to understand relationships among leaders and other staff members. By integrating these two approaches, we revealed ideal leadership behavior. We discovered that leaders should receive messages from staff members as well as send messages to construct reliable relationships. Otherwise, leaders become smug and lose trusts from other staff members.

DOI: 10.3233/KES-2007-11505

Journal: International Journal of Knowledge-based and Intelligent Engineering Systems, vol. 11, no. 5, pp. 291-300, 2007