Affiliations: Department of Instructional Technology, Utah State
University, 2830 Old Main Hill, Logan, Utah 84322, USA. E-mail: yanghee.kim@usu.edu,
http://www.create.usu.edu
Abstract: This study investigated the desirable characteristics of
anthropomorphized learning-companion agents for college students. First,
interviews with six undergraduates explored their concepts of desirable
learning companions. The interviews yielded agent competency, agent
personality, and interaction control. Next, a controlled experiment examined
whether learner competency (strong vs. weak) would relate directly to agent
competency (high vs. low) and to interaction control (agent-control vs.
learner-control). The dependent measures included learners'
perceptions of agent functionality, their self-efficacy beliefs in the task,
and their learning. The results indicated that academically strong students
perceived the high-competent agent higher than the lowcompetent agent and
showed higher self-efficacy beliefs in the task and recalled more after working
with the high-competent agent. Academically weak students, by contrast, showed
higher self-efficacy and recalled more after working with the low-competent
agent. Also, academically strong students valued agent-control highly, but
academically weak students valued learner-control. The strong students showed
higher self-efficacy in agentcontrol but lower self-efficacy in learner-control
than did the weak students. In general, the results indicated that the
similarities of characteristics between an agent and a learner have positive
impacts on learners' cognitive and affective attainments.