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Article type: Research Article
Authors: MacDonald, Lindsay W.
Affiliations: Cheltenham & Gloucester College of Higher Education, Department of I.T., P.O. Box 220, The Park Campus, The Park, Cheltenham, Gloucestershire GL50 2QF, UK
DOI: 10.3233/ISU-1997-17102
Journal: Information Services & Use, vol. 17, no. 1, pp. 5-22, 1997
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