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Issue title: ICT, public administration and democracy in the coming decade
Article type: Research Article
Authors: Gil-Garcia, J. Ramona
Affiliations: [a] Centro de Investigación y Docencia Económicas, Mexico Carretera Mexico-Toluca No. 3655, Col. Lomas de Santa Fe, Mexico, D.F., 01210, Mexico. Tel.: +52 (55) 5727 9800, Ext. 2311; Fax: +52 (55) 5727 9873; E-mail: joseramon.gil@cide.edu | School of Governance, Utrecht University, The Netherlands | Department of Statistics, Trinity College, Ireland | Department of Public Administration, Erasmus University Rotterdam, The Netherlands
Abstract: Information technologies (IT) can now be considered one of the key components of government administrative reform. The potential is even greater when working across organizational boundaries. Unfortunately, inter-agency collaboration appears to face an even greater number of challenges than similar IT initiatives within a single organization. The challenges include data and technological incompatibility, the lack of institutional incentives to collaborate, and the politics and power struggles around a pervasive silo structure in most governments, among many others. This paper argues that there are clear trends towards greater inter-organizational collaboration, information sharing, and integration, which could lead, in the near future, to what might be called a smart State. The paper starts discussing the promises and challenges that have already been identified for government information sharing and integration initiatives. Then it describes two trends in terms of inter-organizational collaboration and information technologies in government settings. The paper ends by providing reflections about the technical and political feasibility, as well as the social desirability, of an integrated virtual State in which the executive, legislative, and judicial branches are actively collaborating and sharing information through the use of advanced information technologies, sophisticated coordination mechanisms, shared physical infrastructure, and, potentially, new organizational and institutional arrangements.
Keywords: Smart State, electronic government, information integration, smart government, virtual state, collaboration, Government 2.0, Government 3.0, information sharing, smart city, service integration
DOI: 10.3233/IP-2012-000287
Journal: Information Polity, vol. 17, no. 3-4, pp. 269-280, 2012
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