Affiliations: [a] Universidade Federal de Mato Grosso, Instituto de
Computação, Av. Fernando Corrêa da Costa, 2367 Boa Esperança
Cuiabá, MT, Brazil | [b] University of Coimbra, Departament of Informatics
Engineering, Polo II – Pinhal de Marrocos, Coimbra, Portugal | [c] Universidade Federal Fluminense, Instituto de
Computação, Rua Passos da Pátria, 156 sl 326 Niterói, RJ,
Brazil | City University of New York, College of Staten Island | University of Massachusetts, Amherst | Universidad Autónoma del Estado de México | University of Southern California – Information
Science Institute
Abstract: Social networks change the way users relate on the Web. One type of
social network is the virtual community, which has a social structure that
connects citizens and the government. Integrating consultation and deliberative
environments for popular participation in democratic issues and creating
virtual communities to enhance member relationships makes it possible to model
decision-making processes. This was behind the development, testing and
analyzing of the Democratic Citizenship Community (DCC). The DCC has
interaction and communication resources such as citizens' profiles, debate,
voting, an information library, a social space and users' help. An experimental
analysis generated discussion about and suggestions for improving the
interaction and communication resources.
Keywords: Social network, e-government, virtual community, Democratic Citizenship Community
