Affiliations: Dell Computer Corporation, Austin, TX, USA | Department of Systems Engineering and Operations
Research, George Mason University, Fairfax, VA, USA. E-mail: asage@gmu.edu
Abstract: Enterprise resource-planning is intended to help ensure
organizational success through operational velocity attainment, where
operational velocity is defined as speed in delivering products or services to
market while meeting all customer expectations in a timely manner and
decreasing time for the appearance of a positive revenue stream as much as
possible. This paper provides a case study of an evolutionary Enterprise
Resource Planning Architecture Framework, which is used to enable an enterprise
to tailor its organizational process lifecycle by addressing the operational
environment throughout its evolution. The results of an explanatory case study
are presented to illustrate a cause and effect relationship within the unit of
analysis: the Enterprise Integration Deployment Organization. The case study
allowed the "how" and "why" questions to be asked regarding a contemporary
set of events that occurred in the design and implementation of the enterprise
resource planning architecture within the Enterprise Integration Deployment
Organization.