Affiliations: Dell Computer Corporation, Austin, TX, USA | Department of Systems Engineering and Operations
Research, George Mason University, Fairfax, VA, USA
Abstract: We introduce an enterprise resource-planning architecture that helps
ensure organizational success through operational velocity attainment.
Operational velocity is a measure of effectiveness defined as speed in
delivering products or services to market meeting all customer expectations in
a timely manner, and decreasing time for the appearance of a positive revenue
stream as much as possible. This new architectural model,
the evolutionary Enterprise Resource Planning Architecture Framework, may be
used to enable an enterprise to tailor its organizational process lifecycles by
addressing the operational environment throughout its evolution. Operational
velocity attainment requires an evolutionary approach to address the
operational challenges that will be associated with a new emerging enterprise
which is launching new technologies into the marketplace, or with an
established mature enterprise seeking to transform itself. The enterprise
resource-planning model will vary between organizations and organizational
units, since it will need to be tailored to address the specific operational
situation extant. The enterprise resource planning model may be used to define
the organizational structure of the enterprise and its complementary enterprise
resource planning architecture in order to address the operational needs of the
enterprise. We focus on five key areas in this effort: operational velocity
attainment needs, evolutionary enterprise resource planning model, enterprise
resource planning architectures, organizational process lifecycle, and the
associated measures of effectiveness.