Abstract: This paper presents a structured methodology for learning from experience. It uses the Thinking Processes of the Theory of Constraints with some changes. The objective of the methodology is to learn from single events to identify flawed mental models, update them and fix the processes and norms that have been based on the flawed model. The methodology as such could be used as a managerial control mechanism, especially at times of change, to keep the organization on the right direction pointed by the top management.
Keywords: Theory of constraints, thinking processes, analysis skills, learning, the learning organization, learning from experience, learning by experience
