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Article type: Research Article
Authors: Hjalager, Anne-Mette
Affiliations: Department of Organization and Management, The Aarhus School of Business, Haslegaardsvej 10, 8210 Aarhus V, Denmark. Tel.: +45 89 48 66 09; Fax: + 45 86 15 76 29; E-mail: anne-mette.hjalager@org.hha.dk
Abstract: The occurrence of organizational and interorganizational learning processes is not only the result of management endeavors. Industry structures and market related issues have substantial spill-over effects. The article reviews literature, and it establishes a learning model in which elements from organizational environments are included into a systematic conceptual framework. The model allows four types of learning to be identified: P-learning (professional/craft systems learning), T-learning (technology embedded learning), D-learning (dualistic learning systems, where part of the labor force is exclude from learning), and S-learning (learning in social networks or clans). The situation related to service industries illustrates the typology.
Keywords: Organizational learning, interorganizational learning, knowledge transfer, labor force, service sector
DOI: 10.3233/HSM-1999-18104
Journal: Human Systems Management, vol. 18, no. 1, pp. 23-33, 1999
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