Affiliations: [a] Department of Management, College of Commerce and Business Administration, Dhofar University, Sultanate of Oman | [b] Department of Marketing and Entrepreneurship, College of Commerce and Business Administration, Dhofar University, Sultanate of Oman | [c] Bawabat Albozuriah Co., Riyadh, Kingdom of Saudi Arabia
Correspondence:
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Corresponding author: Moaz Gharib, Department of Management, College of Commerce and Business Administration, Dhofar University, P.O. Box: 2509, Postal code: 211 Salalah, Sultanate of Oman. Tel.: +968 2323 7473; E-mail: mnagib@du.edu.om.
Abstract: PURPOSE:Trust is vital to all positive relationships. This empirical study explores the effect of three facets of organisational trust (trust in supervisors, in co-workers and in the organisation) on employee commitment in Salalah Mills Co. in the food industry in the Sultanate of Oman. METHODOLOGY:Data were collected via an online survey sent to all employees working in Salalah Mills Co., Oman. The final sample consisting of 102 responses with a response rate of 54 percent were analysed using multiple regression analysis. RESULTS:The findings revealed that two facets of organisational trust (trust in co-workers and trust in supervisors) were found to have a significant positive effect on employee commitment, while trust in the organisation was found to have no significant effect. PRACTICAL IMPLICATIONS:Trust in supervisors and trust in co-workers directly affect employee commitment. Therefore, managers should consider promoting both of these forms of trust to enhance employee commitment. VALUE:Although previous studies have examined the link between organisational trust and employee commitment, a focus on Oman and the food sector has been particularly rare, so this study offers new insights. The findings will help decision-makers on design strategies and policies to improve employee commitment through trust.
Keywords: Organisational trust, employee commitment, salalah mills co., food industry, sultanate of oman
