Affiliations: [a] Industrial Engineering Program, Kasetsart University (Sriracha Campus), Tung Sukla, Sri Racha, Chon Buri, Thailand
| [b] Department of Industrial Engineering, Kasetsart University, Ladyaow Chatuchak, Bangkok, Thailand
| [c] Department of Information Systems and SCM, Institute of Management and Quality Sciences, Maria Curie-Sklodowska Univeristy, Lublin, Poland
| [d] Department of Information Systems and Information Technology, Universitas Indonesia, Kampus UI Depok, Indonesia
| [e] Department of Industrial Engineering and Management, Oulu University, Linnanmaa, Finland
Correspondence:
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Corresponding author: Kongkiti Phusavat, Department of Industrial Engineering, Kasetsart University, 50 Ngam Wong Wan Rd, Ladyaow Chatuchak, Bangkok 10900, Thailand. Tel.: +66 02 797 0999 Ext. 1661 3; Fax: +66 02 579 3971; E-mail: fengkkp@ku.ac.th.
Abstract: BACKGROUND:Preparing underprivileged students to become human capital is a challenge. Issues relating to motivation and behavior are often cited as a roadblock for the quality of their learning and development. OBJECTIVE:The primary goal of this study is to develop a construct for future design and improvement to ensure successful human capital development for underprivileged students. The proposed construct is derived from the case study with Bangkok Metropolitan Administration since 2016. METHODS:Observation and interviews, through the use of Big Data represent the key tasks in the study’s methodology. Comparing the findings with previous studies helped to verify the study’s credibility. RESULTS:Improvements (e.g., recognition and behavior) in science experiment and education, through the focus on ecology and environment have been successful due to empathy, trust, psychological safety, participation, sense of belongingness, pride, and financial incentive (from the sales of product developed from science experiment). CONCLUSION:The construct for human capital development helps visualize the interrelationship among these factors. More importantly, recognizing the extreme value in student demographics when engaging with underprivileged students is essential for design and improvement. Finally, additional tasks are recommended to help generalize and extend this construct.
Keywords: Human learning, human capital development, design thinking, and empathy
