Supply Chain Methodology

Issue title: Multi Supplier Operations Esprit CIM-Europe

Guest editors: E. WestkämperGuest Editor

Article type: Research Article

Authors: Harland, Christine | Williams, Derek | Fitzgerald, Lin

Affiliations: Warwick Business School, University of Warwick, Coventry CV4 7AL, UK, Tel. +44 203 52 41 19

Abstract: ESPRIT II CIM for multi supplier operations (CMSO) identified the need for companies to manage beyond their own boundary and beyond their immediate supplier and customer relationships. The importance of satisfying end customers needs was highlighted. No methods or approaches to help companies manage their chains were found, so a supply chain methodology was designed and developed. Its application in the automotive aftermarket in the UK and Spain highlighted reasons, previously not observed, for ineffectiveness and inefficiency of the supply chains studied. The results of the work are a guidebook, detailing the methodology, a case study book describing its application in detail, and a shell of a decision support system to support the future use of the methodology.

DOI: 10.3233/HSM-1993-12103

Journal: Human Systems Management, vol. 12, no. 1, pp. 17-23, 1993